At a Glance
- Tasks: Lead the After Sales team, tackle customer issues, and boost performance.
- Company: Join Charles-Trent, a dynamic company focused on customer satisfaction.
- Benefits: Enjoy staff discounts, health plans, and enhanced pension contributions after 5 years.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in customer service while driving business success.
- Qualifications: Proven leadership and customer service management experience required.
The predicted salary is between 30000 - 40000 £ per year.
Charles-Trent is seeking a Customer Service Team Lead in Upton, England. This role involves managing the After Sales team's daily performance, handling customer issues, and minimizing credit leakage. Applicants should have strong leadership skills and a proactive approach to drive improvements.
The ideal candidate will have proven experience in customer service management and the ability to balance customer outcomes with margin protection.
Benefits include staff discounts, health plan, and increased pension contributions after 5 years.
Customer Service Team Lead: Elevate Outcomes & Margin in Upton employer: Charles Trent
At Charles-Trent, we pride ourselves on being an excellent employer, offering a supportive work culture that values leadership and proactive problem-solving. Located in Upton, England, our team enjoys competitive benefits such as staff discounts, a comprehensive health plan, and enhanced pension contributions after five years, alongside ample opportunities for professional growth and development within the customer service sector.
