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- Tasks: Manage incoming returns and ensure accurate processing in our warehouse.
- Company: Join Charles Trent, a company that values long-term careers and community impact.
- Benefits: Enjoy discounted fuel, health plans, 28 days holiday, and more!
- Why this job: Be part of a proactive team and make a real difference in returns management.
- Qualifications: Attention to detail, forklift licence, and experience in warehouse returns preferred.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a detail oriented Warranty and Returns Operative to manage incoming returns to the warehouse and work closely with our office team to ensure all returned items are processed accurately and efficiently. If you’re reliable, organised, proactive and comfortable working independently while still supporting the wider team, this could be a great role for you.
Location: Poole, Dorset
Working Hours: 37.5 hours per week
Working Pattern: Monday - Friday
Reporting to: Sector 1
Requirements of the role:
- Receive and process incoming returns in our warehouse
- Inspect returned items for quality, condition, and accuracy
- Identify any issues or trends and report them to the Warranty & Returns team
- Ensure returns meet company criteria before processing
- Update return details accurately on the system
- Support with refunds, restocking, and inventory updates
- Maintain a clean, safe, and well-organised returns area
- Communicate clearly with the office team to resolve any return queries
What We’re Looking For:
- Forklift licence (or previous experience)
- Experience using a WMS system (desirable)
- Knowledge of car parts (desirable)
- Experience in warehouse returns or reverse logistics (desirable)
- Strong attention to detail
- Basic knowledge of Excel
- Positive, can-do attitude and good team player
Why Join Us?
- Discounted fuel and staff discount on parts from day one!
- Health Cash Plan with Health Shield
- Critical Illness Cover
- Family Day & Community Volunteer Day
- 28 days holiday per year and extra holiday after 3 years’ service
- Increased pension contribution after 5 years
At Charles Trent, we don’t just offer jobs, we offer long-term careers with purpose, opportunity, and real impact. If you’re ready to bring experience, structure, precision and a proactive attitude to our team, we’d love to hear from you.
Warranty & Returns Operative in Poole employer: Charles Trent
Contact Detail:
Charles Trent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty & Returns Operative in Poole
✨Tip Number 1
Get to know the company! Research Charles Trent and understand their values, products, and culture. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to returns and logistics. Think about how your skills match the role and be ready to share specific examples of your experience in similar situations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Warranty & Returns Operative in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with returns and warehouse operations. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your attention to detail and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Warranty & Returns Operative role. Share specific examples of your past experiences that relate to the job description and show off that proactive attitude we love.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your responses are easy to read and straight to the point. This will help us see your qualifications without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Charles Trent
✨Know Your Stuff
Before the interview, brush up on your knowledge of car parts and warehouse processes. Familiarise yourself with common return issues and how to handle them. This will show that you're proactive and detail-oriented, which is exactly what they're looking for.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage your time and keep things organised. Think of examples from your past experiences where you successfully handled multiple tasks or maintained a tidy workspace. This will demonstrate your reliability and ability to work independently.
✨Communicate Clearly
Since you'll be working closely with the office team, practice articulating your thoughts clearly. During the interview, make sure to ask questions if you're unsure about something. This shows that you're engaged and willing to collaborate, which is key for this role.
✨Bring a Positive Attitude
A can-do attitude goes a long way! Be enthusiastic about the role and express your eagerness to contribute to the team. Share examples of how you've tackled challenges in the past with a positive mindset, as this aligns perfectly with their company culture.
