At a Glance
- Tasks: Lead and develop a high-performing sales team to maximise revenue and conversion.
- Company: Dynamic company in Poole with a focus on sales excellence.
- Benefits: Competitive salary, performance bonuses, health plans, and extra holiday after 3 years.
- Other info: Opportunity for career growth and a supportive, engaging culture.
- Why this job: Join a vibrant team and make a real impact on sales performance.
- Qualifications: Proven experience in sales leadership and coaching in a fast-paced environment.
The predicted salary is between 40000 - 50000 £ per year.
Lead, manage, and develop the sales team within a high-volume inbound sales environment to maximise revenue, conversion, and overall commercial performance. The role is responsible for driving daily execution, embedding high standards of sales behaviour, and building a high-performance, engaged sales culture focused on accountability, coaching, and continuous improvement to consistently deliver strong results.
Location: Poole Site, BH12
Salary: £40,000 basic + £10,000 annual performance bonus
Working Hours: 37.5 per week - Monday - Friday
Reporting Line: Sales & Marketing Director
Key Responsibilities
- Own daily sales performance across phone, email, and marketplace channels, ensuring targets are met and exceeded.
- Manage, coach, and develop Sales Advisors to improve conversion, average order value, and warranty attachment.
- Set clear expectations on sales behaviours, call quality, and commercial discipline, reinforcing standards consistently.
- Monitor and act on individual and team performance metrics including revenue, conversion, discounting, brokering, and warranties.
- Drive consistency in sales approach, scripting, and customer handling standards across the team.
- Work closely with Sales Operations to ensure processes, tools, and workflows support revenue generation.
- Identify performance gaps and implement targeted coaching, training, or corrective action to improve outcomes.
- Conduct regular 1:1s, coaching sessions, and performance reviews to support development and accountability.
- Produce accurate sales forecasting and pipeline reporting, highlighting risks and opportunities proactively.
- Recognise and reward high performance, helping to build an engaged and motivated sales culture.
- Collaborate with wider commercial, marketing, and operational teams to improve customer experience and commercial outcomes.
- Support recruitment, onboarding, and retention of high-performing sales talent.
Experience & Essential Qualities
- Proven experience leading and managing a sales team in a high-volume, performance-driven environment.
- Strong commercial sales background, with a deep understanding of conversion, AOV, margin, and sales behaviours.
- Demonstrable experience coaching and developing individuals to improve performance and consistency.
- Highly data-driven, comfortable using performance metrics to identify issues and drive action.
- Strong leadership presence, able to set standards, hold accountability, and motivate teams.
- Experience managing performance through KPIs, structured coaching, and clear development plans.
- Strong organisational and prioritisation skills, with the ability to manage competing commercial demands.
- Confident using CRM systems and sales reporting tools to drive decision-making and accountability.
- Ability to lead by example and positively influence team culture and behaviours.
- Commercially astute with a strong understanding of balancing revenue growth and margin protection.
- Excellent communication skills, particularly in delivering feedback, coaching, and performance conversations.
- Ability to balance short-term performance delivery with long-term team development.
- Resilient and adaptable, able to operate in a fast-paced and evolving environment.
- Proactive mindset with a strong focus on continuous improvement and performance optimisation.
Benefits
- Staff discounts on vehicle parts and discounted fuel.
- Health Cash Plan after probation.
- Critical Illness Cover and Death in Service.
- Family Day & Community Volunteer Day.
- Extra holiday after 3 years’ service.
- Increased pension contributions after 5 years.
Sales Development Manager in Poole employer: Charles Trent
Join our dynamic team in Poole as a Sales Development Manager, where we prioritise a high-performance culture that fosters accountability and continuous improvement. With competitive benefits including a performance bonus, health cash plan, and opportunities for personal growth, we are committed to developing our employees while ensuring a supportive and engaging work environment. Experience the satisfaction of leading a motivated sales team and making a tangible impact on our commercial success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Manager in Poole
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Development Manager at Charles Trent, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Charles Trent. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Development Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Development Manager in Poole
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Charles Trent:When writing your cover letter, make sure to tailor your message specifically for Charles Trent. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Charles Trent
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Charles Trent that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Charles Trent that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Charles Trent’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
