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For Companies At a Glance
- Tasks: Fit, repair, and replace tyres while providing top-notch customer service.
- Company: Join a family-oriented team at Charles Trent in Poole.
- Benefits: Enjoy discounted fuel, health perks, and 28 days holiday.
- Why this job: Make a real impact on customer experience in a fast-paced environment.
- Qualifications: Experience in tyre fitting and strong customer service skills preferred.
- Other info: Great career growth opportunities and supportive team culture.
Are you passionate about cars and providing excellent customer service? Join our Tyre Bay team at our Poole site, where every day is fast paced, hands on, and customer focused. You’ll be the first point of contact for our customers, helping them with tyre changes, battery checks, and vehicle tracking, while making sure they leave with a smile. We treat our customers like family, and we’re looking for someone who takes pride in delivering service with honesty, integrity, and attention to detail.
This role is perfect for someone who loves working in a team, enjoys a variety of tasks, and wants to develop their skills in a supportive environment. You’ll have the opportunity to make a real impact on our customer experience while learning from experienced colleagues.
What You’ll Be Doing
- Fitting, repairing, and replacing tyres accurately and safely
- Testing and replacing vehicle batteries
- Carrying out exhaust and brake replacements
- Performing wheel alignments and other basic vehicle checks
- Providing exceptional customer service, answering queries, and offering guidance
- Working closely with colleagues to maintain a smooth, efficient, and safe workshop environment
- Supporting team members when needed, sharing knowledge and helping new colleagues settle in
- Ensuring compliance with all health and safety regulations and company procedures
- Keeping your work area clean, organized, and ready for the next job
- Working 42.5 hours per week, Monday to Friday from 8am to 5pm, with a Saturday rota of 8am to 1pm (four Saturdays on, three off)
What We’re Looking For
- Experience in tyre fitting and manual handling
- Strong customer service skills with a friendly and professional approach
- Excellent communication and teamwork abilities
- Competent IT skills (training on internal systems provided)
- Conscientious, reliable, and detail-oriented work ethic
- Understanding of and commitment to health and safety regulations
- Previous experience in the motor industry is an advantage, but not essential
Why Join Us?
- Discounted fuel and staff discount on parts from day one!
- Health & wellbeing perks (after probation):
- Health Cash Plan with Health Shield
- Critical Illness Cover
- Death in Service Benefit
- Family Day & Community Volunteer Day
At Charles Trent, we don’t just offer jobs, we offer long term careers with purpose, opportunity, and real impact. If you’re ready to bring structure, precision, and a proactive attitude to our team, we’d love to hear from you.
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Tyre Fitter employer: Charles Trent Ltd
Contact Detail:
Charles Trent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tyre Fitter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Charles Trent. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their family-oriented culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers smile, think of examples from your past experiences where you’ve gone above and beyond for someone. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your teamwork spirit! We love a good team player, so be prepared to discuss how you’ve collaborated with others in previous jobs. Highlight any times you’ve helped new colleagues settle in or shared knowledge with your team.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows us that you’re genuinely interested and eager to learn more about how you can contribute.
We think you need these skills to ace Tyre Fitter
Some tips for your application 🫡
Show Your Passion: Let us know why you love cars and customer service! Share your enthusiasm in your application to help us see how you fit into our Tyre Bay team.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in tyre fitting or customer service. We want to see how your skills align with what we’re looking for!
Be Personable: Since we treat our customers like family, it’s important to show your friendly side. Use a warm tone in your cover letter to reflect your personality and approach to customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Charles Trent Ltd
✨Know Your Stuff
Make sure you brush up on your tyre fitting knowledge and any relevant experience you have. Be ready to discuss specific tasks like tyre changes, battery checks, and vehicle tracking. Showing that you understand the technical side will impress your interviewers.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples where you've gone above and beyond for a customer. Share stories that highlight your friendly approach and how you handle queries or complaints with professionalism.
✨Team Player Vibes
This job requires teamwork, so be prepared to talk about your experiences working in a team. Highlight how you’ve supported colleagues in the past and how you can contribute to maintaining a smooth workshop environment. They want to see that you’re someone who collaborates well.
✨Health and Safety Awareness
Familiarise yourself with health and safety regulations related to tyre fitting and vehicle maintenance. Be ready to discuss how you ensure compliance in your work. This shows that you take safety seriously and are conscientious about your responsibilities.
