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For Companies At a Glance
- Tasks: Manage incoming returns and ensure accurate processing in our warehouse.
- Company: Join a company that values long-term careers and personal growth.
- Benefits: Enjoy discounted fuel, health perks, and 28 days holiday!
- Why this job: Be part of a proactive team making a real impact in logistics.
- Qualifications: Attention to detail and a positive attitude are key; forklift experience is a plus.
- Other info: Great opportunities for career advancement and community involvement.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a detail oriented Warranty and Returns Operative to manage incoming returns to the warehouse and work closely with our office team to ensure all returned items are processed accurately and efficiently. If you’re reliable, organised, proactive and comfortable working independently while still supporting the wider team, this could be a great role for you.
What You’ll Be Doing
- Receive and process incoming returns in our warehouse
- Inspect returned items for quality, condition, and accuracy
- Identify any issues or trends and report them to the Warranty & Returns team
- Ensure returns meet company criteria before processing
- Update return details accurately on the system
- Support with refunds, restocking, and inventory updates
- Maintain a clean, safe, and well-organised returns area
- Communicate clearly with the office team to resolve any return queries
Qualifications
- Forklift licence (or previous experience)
- Experience using a WMS system (desirable)
- Knowledge of car parts (desirable)
- Experience in warehouse returns or reverse logistics (desirable)
- Strong attention to detail
- Confident using computers
- Basic knowledge of Excel
- Positive, can-do attitude and good team player
Benefits
- Discounted fuel and staff discount on parts from day one!
- Health & wellbeing perks (after probation): Health Cash Plan with Health Shield, Critical Illness Cover, Death in Service Benefit, Family Day & Community Volunteer Day
- 28 days holiday per year and extra holiday after 3 years’ service
- Increased pension contribution after 5 years
At Charles Trent, we don’t just offer jobs, we offer long-term careers with purpose, opportunity, and real impact. If you’re ready to bring experience, structure, precision and a proactive attitude to our team, we’d love to hear from you.
Warranty & Returns Operative in Poole employer: Charles Trent Ltd
Contact Detail:
Charles Trent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty & Returns Operative in Poole
✨Tip Number 1
Get to know the company inside out! Research Charles Trent and understand their values, products, and culture. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to returns and warehouse operations. Think about how your skills align with the role and be ready to share specific examples of your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Warranty & Returns Operative in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with returns and warehouse operations. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Warranty & Returns Operative role. Share specific examples of your past experiences that relate to the job description.
Show Off Your Tech Skills: Since we’re looking for someone comfortable with computers and WMS systems, mention any relevant tech skills in your application. If you’ve got experience with Excel, let us know how you’ve used it in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Charles Trent Ltd
✨Know Your Stuff
Before the interview, brush up on your knowledge of warehouse processes and returns management. Familiarise yourself with common issues that arise in returns and how to handle them. This will show that you’re proactive and detail-oriented, just like the role requires.
✨Showcase Your Organisational Skills
Be ready to discuss how you stay organised in a busy environment. Prepare examples from your past experiences where you successfully managed multiple tasks or resolved issues efficiently. This will demonstrate your reliability and ability to work independently while supporting the team.
✨Communicate Clearly
Since communication with the office team is key, practice articulating your thoughts clearly. Think of scenarios where you had to resolve queries or collaborate with others. This will highlight your teamwork skills and positive attitude, which are essential for this role.
✨Ask Insightful Questions
Prepare a few questions about the company’s return processes or team dynamics. This shows your genuine interest in the role and helps you understand if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer and leave a lasting impression.
