At a Glance
- Tasks: Lead a team to resolve customer issues and drive continuous improvement.
- Company: Charles Trent Ltd, a trusted name in customer service.
- Benefits: Enjoy staff discounts, health coverage, and a supportive work environment.
- Other info: Join a dynamic team in Poole with opportunities for growth.
- Why this job: Make a real difference in customer satisfaction while developing your leadership skills.
- Qualifications: Strong problem-solving abilities and leadership experience required.
The predicted salary is between 35000 - 44962 £ per year.
Charles Trent Ltd in Poole is looking for a Customer Service Team Lead to manage the After Sales function and ensure efficient resolution of customer issues. This role involves driving continuous improvement while protecting margin and maintaining customer trust.
Key responsibilities include:
- Overseeing daily performance
- Resolving returns and warranty issues
- Coaching team members
The position offers benefits like staff discounts and health coverage, and requires strong problem-solving and leadership skills.
On-Site CS Team Lead: After Sales & Margin Protection in Poole employer: Charles Trent Ltd
Charles Trent Ltd is an exceptional employer located in Poole, offering a dynamic work environment where employee growth and development are prioritised. With a strong focus on continuous improvement and customer satisfaction, team members benefit from comprehensive health coverage, staff discounts, and a supportive culture that encourages leadership and problem-solving skills. Join us to be part of a dedicated team that values your contributions and fosters a sense of community.
