Customer Service and Sales Advisor in Poole

2 days ago Be among the first 25 applicants

This range is provided by Charles Trent Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Are you a natural communicator, problem solver and sales wiz? This is your chance to join Charles Trent Ltd, one of the UK’s leading vehicle recyclers. As a Sales Advisor, you’ll be at the heart of our dynamic sales department — helping customers find the right vehicle parts and ensuring every interaction is smooth, professional, and personal.

Why Join Us?

• Team Warranty Bonus – average £175/month
• Individual Brokering Bonus – top performers earn £450+ per month
• OTE: £29,000‑£32,000+ and rising with performance – uncapped!
• Staff discounts on vehicle parts and discounted fuel
• Health Cash Plan after probation
• Critical Illness Cover and Death in Service
• Family Day & Community Volunteer Day
• Extra holiday after 3 years’ service
• Increased pension contributions after 5 years

What You’ll Be Doing

• Selling used vehicle parts across multiple platforms and achieving sales targets
• Responding to calls, emails, live chats, and eBay enquiries
• Matching the right parts to customer vehicles with precision
• Building rapport and providing honest, helpful advice
• Creating quotes, invoices, and processing payments accurately
• Coordinating collections and deliveries for a seamless experience
• Resolving customer queries efficiently and maintaining excellent service
• Ensuring all standards and processes (including ISO) are followed

Shift Pattern

• Monday‑Friday (rotating weekly pattern):
  • Week 1: 8:00 am – 4:15 pm
  • Week 2: 8:45 am – 5:00 pm
• Weekends (occasional):
  • Saturdays (every 2‑3 weeks): 9:00 am – 1:00 pm
  • Sundays (WFH, every 7‑8 weeks): Paid at 1.5× hourly rate

What We’re Looking For

• Previous experience in a sales environment (automotive experience a plus, but full training is given)
• Friendly, confident communicator with strong customer focus
• Excellent listening, problem‑solving, and multitasking skills
• Organised and detail‑oriented with solid admin and IT ability
• Eager to learn and grow within a supportive, fast‑paced team
• Knowledge of car parts is beneficial – but not essential (full training provided)

This is your opportunity to grow with a forward‑thinking company that’s driving change in the vehicle recycling industry. If you love working with people, want to earn great bonuses, and be part of a growing team, apply now and let’s get started!

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