At a Glance
- Tasks: Assist customers with enquiries and manage product returns efficiently.
- Company: Join Charles Trent Ltd, a leader in customer service excellence.
- Benefits: Enjoy staff discounts, health plans, and a supportive work environment.
- Other info: Opportunity for growth in a fast-paced, high-volume setting.
- Why this job: Make a difference in customer experiences while working with a dynamic team.
- Qualifications: Strong negotiation skills and experience in e-commerce customer service preferred.
The predicted salary is between 30000 - 32000 £ per year.
Charles Trent Ltd is searching for a Customer Service Specialist to handle customer enquiries and product-related returns.
You will work closely with warehouse and technical teams to deliver effective outcomes while identifying opportunities for improvement.
The ideal candidate will excel in a high-volume e-commerce customer service environment, demonstrating strong negotiation and organizational skills.
A proactive approach and understanding of vehicle parts will be advantageous.
Employees enjoy various benefits including staff discounts and health plans.
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Customer Experience Specialist – Parts & Returns in Poole employer: Charles Trent Ltd
At Charles Trent Ltd, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Customer Experience Specialists benefit from comprehensive training, opportunities for professional growth, and a supportive environment where your contributions are valued. Located in a thriving e-commerce hub, we provide competitive benefits such as staff discounts and health plans, making it a rewarding place to build your career.
