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For Companies At a Glance
- Tasks: Triage new patient cases and coordinate with global medical teams.
- Company: Join a leading medical assistance team dedicated to patient care.
- Benefits: Starting salary from £38,000, health cash plan, and family travel insurance.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: 5 years post-registration experience and strong communication skills required.
- Other info: Hybrid working model with full training and excellent career growth opportunities.
The predicted salary is between 38000 - 42000 £ per year.
Overview
Triage practitioner
Shift pattern: Monday – Friday between 8:00 – 20:00 with weekends on a rota basis
Location: Lakeside North Harbour, Portsmouth/Hybrid (after the probation period of 6 months)
Full training provided.
Looking for a unique and challenging role in the world of medical assistance? Is it time to utilise all of your current skills and learn new ones?
You will be responsible for the triage of all new patient cases from around the world together with sourcing in-patient beds for repatriated patients whether on a medically escorted commercial flight or by air ambulance. You will assist with coordination with overseas and receiving treating teams.
You will gain knowledge of the world of insurance medicine working alongside both medical and non-medical colleagues.
The role offers a hybrid working model with a full in-office training program followed by mentored supervision.
We are a team of over 30 doctors and nurses working together to obtain the best outcome for our patients.
We are looking for paramedic practitioners with broad clinical knowledge bases who have worked in fields such as ED or cruise ship medicine and preferably with some hospital-based experience.
Duties and responsibilities
- Respond to calls and, consult with clients and colleagues in a timely manner and always in accordance with triage priorities.
- Liaise with patients, hospitals, and medical staff across the globe to ensure the correct and appropriate treatment is being given
- Complete accurate and focussed reviews and reports
- Deal with all calls in confidence and in an empathetic manner
- Provide safe, high-quality, evidence-based patient care
Requirements
- A minimum of 5 years post registration experience
- Good communication skills in English, both verbal and written
- Empathy and a desire to enhance the patient journey
- A strong work ethic
- IT competency
- UK nationality or unrestricted right to work in the UK
We offer
- Starting salary: From £ 38,000 FTE starting salary with additional reimbursement for unsociable hours, bank holidays and weekends. Previous assistance experience will be taken into consideration.
- Incremental holiday plan
- Contributory pension scheme
- Health Cash Plan worth £1700 per annum
- High-street rewards scheme for family and friends
- Worldwide family travel insurance (subject to qualifying criteria)
- Discounts on home and motor insurance.
Equal Opportunity Employer
Charles Taylor is proud to be an inclusive employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. We promote a transparent and fair recruitment and selection process, and all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of.
Our values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.
Values
- INTEGRITY: We do the right thing
- COLLABORATION: We are one
- AGILITY: We learn, evolve, and adapt
- CARE: We are compassionate and human
- ACCOUNTABILITY: We take ownership
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Triage practitioner employer: Charles Taylor
Contact Detail:
Charles Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Triage practitioner
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical field, especially those who might know about triage roles. A friendly chat can lead to insider info or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by brushing up on your clinical knowledge and communication skills. Practice common triage scenarios and how you'd handle them. This will show potential employers that you're ready to jump in and make a difference from day one!
✨Tip Number 3
Don’t forget to showcase your empathy and patient care skills during interviews. Share examples of how you've positively impacted patients' journeys in the past. This is key for a role focused on high-quality, evidence-based care.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you're genuinely interested in being part of our compassionate team.
We think you need these skills to ace Triage practitioner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Triage Practitioner role. Highlight your clinical knowledge and any relevant experience in emergency departments or similar fields. We want to see how you can bring your unique background to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your values align with ours at StudySmarter. Be sure to mention your empathy and commitment to enhancing the patient journey, as these are key for us.
Showcase Your Communication Skills: Since good communication is crucial in this role, make sure your written application is clear and concise. Use proper grammar and structure to demonstrate your proficiency in English. We appreciate attention to detail, so let your writing reflect that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Charles Taylor
✨Know Your Triage Basics
Make sure you brush up on your triage knowledge before the interview. Understand the principles of prioritising patient care and be ready to discuss how you've applied these in your previous roles. This will show that you're not just familiar with the concept but can also implement it effectively.
✨Showcase Your Communication Skills
Since this role involves liaising with patients and medical staff globally, practice articulating your thoughts clearly and empathetically. Prepare examples of how you've successfully communicated in high-pressure situations, as this will demonstrate your ability to handle the demands of the job.
✨Highlight Your Experience
With a minimum of 5 years post-registration experience required, be ready to discuss your background in detail. Focus on your clinical knowledge and any relevant experiences in emergency departments or similar settings. Tailor your examples to reflect the responsibilities outlined in the job description.
✨Emphasise Your Teamwork
This role is all about collaboration, so think of instances where you've worked effectively within a team. Be prepared to share how you contributed to achieving a common goal, especially in a medical context. This will align with the company's value of collaboration and show that you're a team player.
