At a Glance
- Tasks: Support the UK Loss Adjusting Team with administrative tasks and case management.
- Company: Join Charles Taylor, a leading insurance services provider with a focus on inclusivity.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Embrace a culture of diversity, equity, and inclusion while developing your career.
- Why this job: Be part of a dynamic team and make a real impact in the insurance industry.
- Qualifications: Experience in administration and strong Microsoft Office skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Team Assistant will provide administrative support to the UK Loss Adjusting Team on the day-to-day running of the business. This role can be done on a hybrid basis in our London office and will need a minimum of 2-3 days a week in the office.
Key Responsibilities
- Urgent case creation and management, including the following tasks: Open new cases, register them on our core systems (CTA’s internal Case Management and Accounting (CMA), Go-Trex, eCases) and support ongoing management.
- Ensure case-related expenses and disbursements are entered onto CMA before invoices are processed; investigate and resolve discrepancies.
- Produce case-related MI as required.
- Liaise with billing and treasury team.
- Travel management – coordinate travel arrangements.
- Send out meeting communications and create documents (preparation/proof-reading of reports, letters and general client communications).
- General adjuster support, including being a point of contact for time-recording issues, managing and monitoring time-bars, marketing and client events, building relationships with Adjusters, internal stakeholders and external clients, supporting delivery of external services.
- Perform other support activities and general assistance to ensure efficient team operation.
- Carry out ad hoc duties as assigned by management within the scope of the role.
- Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration.
Required Skills
- Previous experience preferred – providing administration/secretarial/PA support in a corporate environment.
- Microsoft Office skills (Outlook, Word, Excel) at intermediate/expert level.
- Great team player, also able to work independently.
- General secretarial skills, including diary management.
- Attention to detail and desire to get things done “Right First Time.”
- Professional and responsive approach.
- Proactive and efficient.
- Flexible, hands-on approach.
- Excellent communication and interpersonal skills.
- Self-motivated.
- Results / deadline orientated.
Equal Opportunity Employer
At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation. We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential.
Team Assistant employer: Charles Taylor
At Charles Taylor, we pride ourselves on being an excellent employer, offering a dynamic work culture that values agility, integrity, and collaboration. Our London office provides a hybrid working model, allowing for flexibility while fostering strong team relationships and professional growth opportunities. With a commitment to diversity and inclusion, we ensure that every employee feels valued and empowered to reach their full potential in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Assistant
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Charles Taylor). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Charles Taylor. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Team Assistant
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Charles Taylor.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Charles Taylor. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Charles Taylor
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Charles Taylor to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Charles Taylor, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Charles Taylor's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
