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For Companies At a Glance
- Tasks: Investigate claims, negotiate settlements, and ensure client satisfaction in a dynamic environment.
- Company: Join Charles Taylor, a leader in high net worth claims with a people-centric culture.
- Benefits: Enjoy professional development, structured onboarding, and a supportive work environment.
- Why this job: Make a real impact by helping clients navigate complex claims and ensuring their needs are met.
- Qualifications: Experience in high net worth claims and a passion for building relationships.
- Other info: Be part of an inclusive team that values diversity and promotes personal growth.
The predicted salary is between 36000 - 60000 £ per year.
The Role
As a Senior Loss Adjuster, you’ll take responsibility for a portfolio of High Net Worth and specialist
claims, including:
You will act as a trusted technical and client-facing expert, managing claims from first instruction through to final settlement, often involving multiple specialists, restorers and consultants. This is a hands-on, high-trust role where quality, judgement and client care matter more than volume.
Key Responsibilities
Required Skills
About Us
Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents.
Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers’ experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us.
Criterion Adjusters, now a company of Charles Taylor, was founded to serve the High Net Worth market—a focus we proudly maintain. We are a specialist, high-end loss adjusting practice dedicated exclusively to the High Net Worth, fine art, jewellery, antiques and private client market and are trusted by many of the UK’s leading HNW insurers and underwriters to handle their most valuable, complex and sensitive claims.
As part of the Charles Taylor Group this gives us the strength, reach and international capability of a global business, combined with the discretion, agility and personal service of a boutique specialist practice.
Our reputation is built on technical excellence, judgement, discretion and exceptional client care. Every claim we handle is unique, high-value and requires the very best people.
Why join Charles Taylor?
Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.
We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance
for professional qualifications.
Our Values
We all have a role to play in Charles Taylor’s growth and overall success.
We anticipate, prepare for and adapt to change; it’s how we stay competitive.
We are approachable and genuinely interested in others.
We are unique but united in our work.
At all times, we act with responsibility and respect.
Equal Opportunity Employer
At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation.
We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.
Senior Loss Adjuster employer: Charles Taylor
Contact Detail:
Charles Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Loss Adjuster
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Loss Adjuster role.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. At StudySmarter, we believe that showing genuine interest in Charles Taylor and their approach to claims handling can set you apart from other candidates. Be ready to discuss how your skills align with their mission!
✨Tip Number 3
Practice your negotiation skills! As a Senior Loss Adjuster, you’ll need to negotiate settlements effectively. Role-play with a friend or use online resources to sharpen your skills. We want you to feel confident when discussing claims and settlements during interviews.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. At StudySmarter, we encourage you to express your appreciation for the opportunity and reiterate your enthusiasm for the role at Charles Taylor.
We think you need these skills to ace Senior Loss Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Loss Adjuster role. Highlight your experience in handling High Net Worth claims and any relevant qualifications, like ACILA, to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about loss adjusting and how your background makes you a perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Attention to Detail: As a Senior Loss Adjuster, attention to detail is key. In your application, make sure to demonstrate this skill by avoiding typos and ensuring your documents are well-organised. It shows us you care about quality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to keep track of all applicants efficiently. Plus, it’s super easy!
How to prepare for a job interview at Charles Taylor
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of High Net Worth claims handling. Be prepared to discuss specific cases you've worked on, including the challenges you faced and how you resolved them. This will show your expertise and confidence in the field.
✨Demonstrate Your Negotiation Skills
Since negotiating settlements is a key part of the Senior Loss Adjuster role, think of examples where you've successfully negotiated outcomes in the past. Highlight your approach to resolving disputes and how you maintain professionalism under pressure.
✨Showcase Your Attention to Detail
In loss adjusting, details matter. Prepare to discuss how you ensure accuracy in your reports and investigations. You might even want to bring a sample report or documentation to illustrate your thoroughness and organisational skills.
✨Emphasise Relationship Building
Building strong relationships with clients and stakeholders is crucial. Be ready to share examples of how you've fostered professional relationships in previous roles. This will demonstrate your ability to collaborate effectively and enhance client satisfaction.
