At a Glance
- Tasks: Develop and deliver engaging coaching programmes for staff, both online and in-person.
- Company: Join a dynamic team at CT Assistance, focused on continuous learning and development.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Other info: Collaborative culture with a focus on innovation and employee development.
- Why this job: Make a real difference by helping others excel in their roles and achieve their goals.
- Qualifications: Coaching certification and strong communication skills are essential.
The predicted salary is between 33865 - 41391 £ per year.
Christchurch & Portsmouth Offices (Travel will be required between 2 sites, own transport required)
£30,000 - £35,000 (Depending on experience)
The Role Purpose
The Training and Development Coach plays a pivotal role in the continuous learning journey of existing employees at CT Assistance, ensuring they are equipped with the knowledge and customer service skills needed to achieve their learning milestones and excel in their roles.
The Team
The Travel Claims department is a dynamic, fast-paced environment where accuracy, efficiency, and sound decision-making are essential. Operating with high volumes and tight turnaround times, the team demonstrates resilience, attention to detail, and a strong customer-focused mindset. Collaboration and clear communication are key to managing complex claims and ensuring fair, timely outcomes. Continuous improvement and innovation are encouraged, with leadership providing the tools, guidance, and support needed to deliver high-quality service and drive operational excellence. The successful candidate will join an established, collaborative, growth-oriented Training and Development team that supports every stage of colleague development.
Key Responsibilities
- Develop, plan, and deliver a comprehensive, structured, and effective coaching program for all staff, suitable for both online and in-person sessions.
- Collaborate with managers and team leaders to identify coaching needs and tailor coaching plans accordingly.
- Provide one-on-one and group coaching sessions to support employees in their development.
- Monitor and evaluate the progress of individuals, providing constructive feedback and adjusting coaching methods as needed.
- Maintain and update coaching materials and resources to ensure they are current and relevant.
- Collect and analyse feedback to assess the effectiveness of coaching programs and make improvements.
- Foster a positive and supportive coaching environment that encourages growth and development.
- Stay updated with the latest coaching techniques and best practices to continuously improve coaching effectiveness.
Person Specification:
- Excellent verbal and written communication skills; able to explain information clearly and engagingly.
- Strong interpersonal skills; able to build trust and rapport with individuals.
- High levels of empathy and patience; able to support individuals through challenges.
- Adaptability and flexibility to adjust coaching methods based on individual needs.
- Strong problem-solving skills; able to identify issues and develop effective solutions.
- Providing feedback that is specific, actionable, and aimed at improvement.
- Maintaining a positive attitude and motivating learners to achieve their goals, even in difficult situations.
- Organisational skills; able to plan and manage coaching programs efficiently.
- IT savvy; comfortable with using technology for online coaching sessions and managing coaching resources.
Qualifications:
- Relevant coaching certification or qualification.
Training And Development Coach - Portsmouth employer: Charles Taylor
Charles Taylor is an excellent employer, offering a supportive work culture that values inclusivity and diversity. With opportunities for professional growth through study support and a hybrid working model, employees can enjoy a balanced work-life while contributing to meaningful financial operations in the vibrant location of Cosham, Portsmouth.
StudySmarter Expert Advice🤫
We think this is how you could land Training And Development Coach - Portsmouth
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Charles Taylor just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Charles Taylor. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Training And Development Coach - Portsmouth
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Training And Development Coach - Portsmouth role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Charles Taylor, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Charles Taylor
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Charles Taylor, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Charles Taylor, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
