At a Glance
- Tasks: Assist customers via phone and email while processing documents accurately.
- Company: Customer support firm in Portsmouth with a supportive team culture.
- Benefits: Gain practical experience, training, and develop communication skills.
- Why this job: Perfect summer opportunity to enhance your skills and help travel customers.
- Qualifications: A-Level or University students with a passion for customer support.
- Other info: Professional development in a friendly environment.
The predicted salary is between 13 - 16 Β£ per hour.
A customer support firm in Portsmouth is seeking A-Level or University students for a summer professional development opportunity. Join a supportive team where you'll gain practical experience while providing essential customer support.
Responsibilities include:
- Assisting customers over the phone and email
- Processing documents accurately
Successful candidates will receive training and have the chance to develop their communication skills and empathy while aiding travel customers in a professional environment.
Summer Claims Support Advisor in Portsmouth employer: Charles Taylor
Contact Detail:
Charles Taylor Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Summer Claims Support Advisor in Portsmouth
β¨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in the role.
β¨Tip Number 2
Practice your communication skills! Since this role involves assisting customers over the phone and email, try role-playing with a friend or family member to get comfortable with different scenarios.
β¨Tip Number 3
Be ready to showcase your empathy and problem-solving skills during the interview. Think of examples from your past experiences where you've helped someone or resolved an issue effectively.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed, and weβre excited to see what you bring to the table.
We think you need these skills to ace Summer Claims Support Advisor in Portsmouth
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that match the job description. We want to see how you can bring your unique strengths to our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you're excited about the Summer Claims Support Advisor role and how you can contribute to our supportive team.
Show Off Your Communication Skills: Since this role involves assisting customers, it's important to demonstrate your communication skills in your application. We love seeing examples of how you've effectively communicated in past experiences!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you donβt miss out on any updates!
How to prepare for a job interview at Charles Taylor
β¨Know Your Stuff
Before the interview, make sure you understand the role of a Summer Claims Support Advisor. Familiarise yourself with customer support basics and think about how you can assist customers effectively over the phone and email.
β¨Show Off Your Communication Skills
Since this role involves a lot of communication, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable expressing your ideas and showing empathy.
β¨Be Ready for Scenarios
Prepare for situational questions that may come up during the interview. Think about how you would handle specific customer issues or complaints, and be ready to demonstrate your problem-solving skills.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! This shows your interest in the role and the company. You could ask about the training process or what a typical day looks like for a Summer Claims Support Advisor.