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- Tasks: Support the Marine team with administrative tasks and case management.
- Company: Join Charles Taylor, a global leader in insurance services since 1884.
- Benefits: Enjoy a positive work environment, continuous learning, and professional development support.
- Why this job: Be part of a collaborative culture where your contributions truly matter.
- Qualifications: Previous admin experience preferred; strong Microsoft Office skills required.
- Other info: We value diversity and inclusivity, ensuring a respectful workplace for all.
The predicted salary is between 24000 - 36000 £ per year.
Background
Charles Taylor is a global provider of professional services and technology solutions dedicated to enabling the global insurance market to do its business fundamentally better. Dating back to 1884, Charles Taylor now is currently in more than 120 locations spread across 30 countries in Europe, the Americas, Asia Pacific, the Middle East and Africa.
Charles Taylor believes that it holds a distinctive position in its markets in that it is able to provide professional services and technology solutions in order to support every stage of the insurance lifecycle and every aspect of the insurance operating model.
Charles Taylor Adjusting focuses on commercial losses and claims across all major lines and geographies, many of which are large and complex in nature. We handle onshore and offshore claims, across 4 main divisions; Property, Casualty, Technical & Special Risks, Marine, Aviation, Natural Resources and believe we are the only global loss adjuster to have achieved a true market leadership position across all these disciplines.
For more information, please visitwww.charlestaylor.com
The Role
The Marine Team Assistant will provide administrative support to the Marine team on the day to day running of the business.
Key Responsibilities
- Urgent case creation and management, including the following tasks:
- Open new cases, register same on our various core systems and support the ongoing management of these cases, in these systems e.g. CTA’s internal Case Management and Accounting (CMA) system, Go-Trex, & eCases
- Ensure the correct case related expenses and disbursements are entered onto CMA before any invoices are processed by CTA’s Working Capital team; investigate and resolve any discrepancies
- Produce case related MI, as required
- Setting up funds
- Liaising with billing and treasury team
- Travel management e.g. co-ordinating travel arrangements
- Sending out meeting communications Document creation e.g. preparation / proof-reading of reports, letters and general communications with clients
- General adjuster support, including the following tasks:
- Being a point of contact for issues with time recording.
- Managing and monitoring of Time-bars.
- Marketing and client events e.g. assist with the arrangement of special events and market seminars, including the RHL Course.
- Build strong relationships with Adjusters, Internal stakeholders and external clients, where appropriate, and proactively follow up on related queries / issues.
- As required, support the team in the delivery of external support services e.g., Association of Average Adjusters.
- Perform other support activities and provide general assistance to adjusters to ensure the efficient running of the team.
- Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
- Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.
Required Skills
- Previous experience preferred, providing administration / secretarial / PA support in a corporate environment.
- A great team player, who is also able to work independently.
- General secretarial skills, including diary management.
- Microsoft Office skills especially, Outlook, Word and Excel at intermediate/expert level.
- Demonstrates attention to detail and a desire to get things done “Right First Time”.
- Professional and responsive approach.
- Proactive and efficient.
- Flexible, with a hands-on approach to getting work done.
- Excellent communication and interpersonal skills.
- Self-motivated.
- Results / deadline orientated.
Why join Charles Taylor?
We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.
We are very committed to ensuring our people are given continuous learning and development.As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.
Equal Opportunity Employer
Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.
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Marine Team Assistant employer: Charles Taylor
Contact Detail:
Charles Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marine Team Assistant
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly marine insurance. Understanding the terminology and processes will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the marine insurance sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at Charles Taylor.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Outlook. Being proficient in these tools is crucial for the Marine Team Assistant role, and showcasing your expertise can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your organisational skills and how you've managed multiple tasks in previous roles. The ability to juggle various responsibilities is key for this position, so have specific examples ready to share.
We think you need these skills to ace Marine Team Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and support roles. Emphasise skills like diary management, Microsoft Office proficiency, and attention to detail, as these are crucial for the Marine Team Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Charles Taylor's values and how you embody them. Mention specific examples from your past experiences that demonstrate your proactive approach and ability to work both independently and as part of a team.
Highlight Relevant Skills: In your application, clearly outline your general secretarial skills and any previous experience in a corporate environment. Be sure to mention your proficiency in Microsoft Office, especially Outlook, Word, and Excel, as these are essential for the role.
Proofread Your Application: Before submitting your application, take the time to proofread it thoroughly. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Charles Taylor
✨Showcase Your Administrative Skills
As a Marine Team Assistant, you'll be handling various administrative tasks. Be prepared to discuss your previous experience in administration, highlighting your proficiency with Microsoft Office, especially Outlook, Word, and Excel. Share specific examples of how you've successfully managed diaries or coordinated travel arrangements.
✨Demonstrate Attention to Detail
The role requires a keen eye for detail, especially when it comes to case management and document creation. During the interview, emphasise your ability to produce accurate reports and manage case-related expenses. You might want to mention any past experiences where your attention to detail made a significant difference.
✨Emphasise Teamwork and Independence
Charles Taylor values both collaboration and the ability to work independently. Prepare to discuss instances where you've successfully worked as part of a team, as well as times when you took initiative on your own. This will show that you can adapt to different working styles.
✨Align with Company Values
Familiarise yourself with Charles Taylor's core values: Agility, Integrity, Care, Accountability, and Collaboration. Think of examples from your past experiences that demonstrate these values in action. Showing that you resonate with their culture will make a positive impression.
