At a Glance
- Tasks: Investigate insurance claims, negotiate settlements, and prepare detailed reports.
- Company: Join Charles Taylor, a top-rated employer known for its supportive culture.
- Benefits: Enjoy a positive work environment, professional development, and flexible working options.
- Other info: Opportunity to work across the UK and Europe with a focus on continuous learning.
- Why this job: Make an impact in the insurance industry while growing your skills and career.
- Qualifications: 2-5 years experience as a Liability loss adjuster; strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Loss adjusters are instructed by their Principals to undertake detailed and thorough investigations regarding a claim, determining if payment is warranted, negotiating a financial settlement, and authorising payments to the Insured. Once the Insured makes a claim on their insurance policy, you will first investigate the claim in order to determine if the claim is legitimate and whether the policy covers the damage/loss.
Key Responsibilities
- To perform a loss adjusting function for all claims and develop existing skills to assist with other areas of loss adjusting as required. This will involve: -
- Receiving and acknowledging new instructions from clients;
- Undertaking site visits, meeting with Insurers, Reinsurers, Brokers, Claimants, Insureds and other interested parties predominantly in the UK and possibly Europe; A driving license is required.
- Preparing reports and e-mail advice commenting in detail on all aspects of the claim, reviewing policies and contracts and planning and recommending future actions;
- Instructing and controlling third party experts and others as necessary;
- Communicating regularly with all interested parties, calculating and approving payments, and other communications
- Calculating and agreeing settlement of claims and preparing accurate final reports.
- To assist in and develop the effective marketing of Charles Taylor adjusting including: -
- Developing working relationships with existing Clients;
- To assist with the identification and plan approaches to new Clients;
- Assist others with their marketing functions;
- Assisting in the preparation and delivery of presentations to Clients
- Hosting and attending social events;
- Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
- Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.
Required Skills
- 2-5 years' experience as a Liability loss adjuster
- Excellent communication skills both verbal and written
- Good team player also ability to work independently
About Us
Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents.
Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers' experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us.
Our adjusting team
is a unique group of experts, specialised in handling commercial losses and claims across major lines and geographies, many of which are large and complex in nature. We manage onshore and offshore claims through four main divisions: Property, Casualty, Technical & Special Risks, Marine, Aviation, and Natural Resources and are proud of our position as a leading global loss adjuster across all our disciplines.
Our Property, Casualty, Technical & Special Risks team is a highly esteemed provider of adjusting and technical services. Our team comprises of chartered loss adjusters, engineers, surveyors, insurance practitioners, arbitrators, mediators, lawyers, registered expert witnesses, and chartered accountants. Leveraging a global, multi-disciplinary approach to major losses, we deliver solutions for complex, high-value cases with a positive and proactive mindset, regardless of size.
Expertise you can trust - for more information, please visit www.charlestaylor.com
Why join Charles Taylor?
Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.
We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance
for professional qualifications.
Our Values
- Accountability (We take ownership and responsibility)
We all have a role to play in Charles Taylor's growth and overall success. - Agility (We learn, evolve and adapt quickly)
We anticipate, prepare for and adapt to change; it's how we stay competitive. - Care (We are compassionate and human)
We are approachable and genuinely interested in others. - Collaboration (We are one)
We are unique but united in our work. - Integrity (We do the right thing)
At all times, we act with responsibility and respect.
Equal Opportunity Employer
At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation.
We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.
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Liability Adjuster employer: Charles Taylor
Charles Taylor is an excellent employer, offering a supportive work culture that values inclusivity and diversity. With opportunities for professional growth through study support and a hybrid working model, employees can enjoy a balanced work-life while contributing to meaningful financial operations in the vibrant location of Cosham, Portsmouth.
StudySmarter Expert Advice🤫
We think this is how you could land Liability Adjuster
✨Tip Number 1
Network with professionals in the insurance and loss adjusting sectors. Attend industry events or join relevant online forums to connect with current Liability Adjusters. This can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in liability insurance. Being knowledgeable about current practices will not only boost your confidence but also demonstrate your commitment to the field during interviews.
✨Tip Number 3
Prepare for potential interview scenarios by practising common questions related to loss adjusting. Think about how you would handle specific claims situations, as this will showcase your problem-solving skills and industry knowledge.
✨Tip Number 4
Research Charles Taylor thoroughly before your interview. Understand their values, culture, and recent developments in the company. Tailoring your responses to align with their mission can make a strong impression on the hiring team.
We think you need these skills to ace Liability Adjuster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience as a Liability Adjuster. Focus on your skills in loss adjusting, communication, and any specific achievements that demonstrate your ability to handle claims effectively.
Craft a Compelling Cover Letter:Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your previous experience aligns with the role and express your enthusiasm for working with Charles Taylor.
Showcase Your Communication Skills:Since excellent verbal and written communication skills are essential for this role, consider including examples of how you've successfully communicated complex information in past positions, whether through reports or negotiations.
Highlight Teamwork and Independence:In your application, mention instances where you have worked effectively as part of a team, as well as times when you have taken initiative and worked independently. This will demonstrate your versatility and fit for the company culture.
How to prepare for a job interview at Charles Taylor
✨Know Your Claims Process
Familiarise yourself with the entire claims process, from investigation to settlement. Be prepared to discuss how you would approach a claim and what factors you consider when determining legitimacy.
✨Demonstrate Communication Skills
As a Liability Adjuster, you'll need excellent communication skills. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively communicated with clients and stakeholders in the past.
✨Showcase Teamwork and Independence
Highlight your ability to work both independently and as part of a team. Prepare examples that illustrate how you've successfully collaborated with others while also managing your own responsibilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to negotiate settlements or manage difficult claims, and be ready to explain your thought process and outcomes.
