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- Tasks: Help customers navigate travel claims with empathy and effective communication.
- Company: Leading insurance service provider in Christchurch with a supportive culture.
- Benefits: Hybrid work model, growth opportunities, and a friendly workplace environment.
- Why this job: Make a difference in customers' travel experiences while developing your skills.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading insurance service provider in Christchurch is looking for a Customer Service Advisor to manage travel claims through effective communication and empathy. The successful candidate will engage with customers during their travel challenges, ensuring a top-notch claims process.
Required skills include:
- Strong customer service experience
- Exceptional communication skills
- The ability to multitask effectively
This is a hybrid role with a supportive workplace culture and growth opportunities.
Hybrid Travel Claims Specialist in Christchurch employer: Charles Taylor
Contact Detail:
Charles Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Travel Claims Specialist in Christchurch
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work in travel claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and claims management. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your empathy and communication skills during interviews. Share real-life examples of how you've helped customers through tough situations – it’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Travel Claims Specialist in Christchurch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've handled similar situations in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid Travel Claims Specialist role. Share your passion for helping customers and any relevant experiences that demonstrate your empathy and multitasking abilities.
Showcase Your Communication Skills: Since this role involves effective communication, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Charles Taylor
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of travel claims. Familiarise yourself with common issues customers face and how to resolve them. This will show that you're not just a candidate, but someone who genuinely cares about helping others.
✨Showcase Your Empathy
Since this role requires effective communication and empathy, think of examples from your past experiences where you've helped customers through tough situations. Be ready to share these stories during the interview to demonstrate your ability to connect with clients on a personal level.
✨Practice Multitasking Scenarios
In a hybrid role like this, you'll need to juggle multiple tasks. Prepare for situational questions that test your multitasking skills. You could even practice with a friend by simulating a busy customer service environment to sharpen your responses.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, growth opportunities, or how they handle challenging claims. This shows your interest in the role and helps you gauge if it's the right fit for you.
