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- Tasks: Support customers with claims via phone and email, ensuring excellent service.
- Company: Join Charles Taylor Assistance, a supportive and inclusive workplace.
- Benefits: Gain hands-on experience, professional development, and work in a dynamic team.
- Other info: Flexible hours available, with opportunities for evening or weekend work.
- Why this job: Kickstart your career with practical skills and mentorship from industry professionals.
- Qualifications: Customer service experience is a plus; strong communication skills are essential.
The predicted salary is between 20000 - 30000 £ per year.
Are you an A-Level or University student looking for a summer professional development opportunity?
Join Charles Taylor Assistance in Christchurch, Dorset for a hands-on experience that could open doors to your future career! As a Claims Support Advisor, there may be additional work available in the evenings or weekends for those based locally.
Why Choose Charles Taylor Assistance?- Gain practical, hands-on experience in a professional environment
- Work alongside experienced industry professionals
- Develop skills that will set you up for future success
- Join a supportive and inclusive team where your ideas are valued
- Acting as the first point of contact for customers via phone and email
- Handling and processing relevant documents accurately
- Providing empathetic and professional support to all our travel customers
- Guiding customers clearly through the claims process to deliver excellent service
- Available to attend and fully commit to 2 weeks of training over Easter starting Monday 30th March
- Work Monday to Friday between 09.00 - 17.30
- Customer service experience - helpful but not essential
- Be able to record data accurately and efficiently
- Ability to navigate bespoke computer systems
- Excellent communication and interpersonal skills to effectively interact with our customers
- Natural empathy and a flair for making a difference to our travel customers
Charles Taylor is proud to be an inclusive employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation. We promote a transparent and fair recruitment and selection process, and all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of.
To apply to this Customer Service Advisor vacancy, you must live and be eligible to work in the United Kingdom.
IMPORTANT: We provide a comprehensive training and onboarding programme for all new staff. This programme is the start of a learning journey which involves regular coaching, feedback and skill development. Our investment in you allows you to grow and progress for the longer term.
Are you an A-Level or University student looking for an Internship- in Christchurch employer: Charles Taylor
Contact Detail:
Charles Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Are you an A-Level or University student looking for an Internship- in Christchurch
✨Tip Number 1
Network like a pro! Reach out to your friends, family, and even your university's career services. They might know someone at Charles Taylor Assistance or have insider tips that could help you land that internship.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills can help in customer service roles. We want to see your personality shine through, so be yourself and show us why you're passionate about this opportunity!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a simple gesture that keeps you on our radar.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We love seeing applications come directly from motivated candidates like you. Plus, it makes it easier for us to track your application!
We think you need these skills to ace Are you an A-Level or University student looking for an Internship- in Christchurch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Support Advisor role. Highlight any customer service experience, even if it's just from part-time jobs or volunteering. We want to see how your skills can shine in this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you're excited about this internship and how it fits into your career goals. Be genuine and let your enthusiasm for the role come through.
Showcase Your Communication Skills: Since you'll be interacting with customers, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and make sure there are no typos or errors. We love attention to detail!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Charles Taylor Assistance!
How to prepare for a job interview at Charles Taylor
✨Know the Company
Before your interview, take some time to research Charles Taylor Assistance. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Customer Scenarios
As a Claims Support Advisor, you'll be dealing with customers regularly. Prepare for the interview by practising how you would handle various customer service scenarios. Think about how you can demonstrate empathy and professionalism in your responses.
✨Show Your Communication Skills
Effective communication is key in this role. During the interview, focus on articulating your thoughts clearly and confidently. Use examples from your past experiences to showcase your interpersonal skills and ability to connect with others.
✨Be Ready for Questions
Expect questions about your availability and commitment to the training programme. Be honest about your schedule and express your eagerness to learn and grow during the internship. This shows that you're serious about the opportunity and ready to make the most of it.