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- Tasks: Support medical operations by processing and auditing expenses with precision.
- Company: Join Charles Taylor Assistance, a leader in customer service excellence.
- Benefits: Enjoy 28 days holiday, free health cash plan, and career growth opportunities.
- Other info: Full training provided; must be eligible to work in the UK.
- Why this job: Be part of a dynamic team that values innovation and personal development.
- Qualifications: No prior experience needed; just bring your enthusiasm and computer skills!
The predicted salary is between 28800 - 48000 £ per year.
Location: Lakeside, Portsmouth
Entry Level. Full training provided.
To apply for this Customer Service - Billing and Network Administrator vacancy, you must live and be eligible to work in the United Kingdom. Join our dynamic team and become a key part of our company's exceptional customer service.
The role involves providing specialist support for Charles Taylor Assistance medical operations. As a Billing and Network Administrator, you will ensure the compliance and accuracy of medical expenses within our organisation. Your responsibilities include reviewing, auditing, and processing expenses to meet regulatory and internal standards. Your attention to detail and analytical skills will help optimize cost-effectiveness and financial outcomes.
Key Responsibilities and Required Skills:- Creating, assessing, and covering travel insurance claims
- Reviewing and auditing medical expenses according to group policy
- Entering invoice payments into our in-house system
- Negotiating medical invoices
- Handling and coordinating logistical requests for clients
- Working within fixed timeframes
- Demonstrating innovation and creativity
- Functioning well under pressure
- Being confident and self-motivated
- Working as part of a team and independently
- Proficient computer skills are essential
Salary and Benefits:
- 28 days holiday including Bank Holidays and an incremental holiday plan
- Opportunities for learning, development, and career progression
- Contributory pension scheme
- Free Health Cash Plan worth £1700 per annum
- Rewards scheme for family and friends
- Free travel insurance (subject to qualifying criteria)
Customer Service - Billing and Network Administrator employer: Charles Taylor InsureTech
Contact Detail:
Charles Taylor InsureTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service - Billing and Network Administrator
✨Tip Number 1
Familiarise yourself with the specific software and systems used in billing and network administration. This will not only boost your confidence but also demonstrate your proactive approach to learning, which is highly valued in customer service roles.
✨Tip Number 2
Brush up on your negotiation skills, as handling medical invoices will require you to communicate effectively with various stakeholders. Consider role-playing scenarios with friends or family to practice your negotiation techniques.
✨Tip Number 3
Showcase your attention to detail by preparing examples of how you've successfully managed tasks that required accuracy and compliance in previous roles. This will help you stand out during any interviews or discussions.
✨Tip Number 4
Network with professionals in the customer service and billing sectors. Attend relevant events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Customer Service - Billing and Network Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Customer Service - Billing and Network Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and billing. Use bullet points to make it easy to read and focus on achievements that demonstrate your attention to detail and analytical skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your ability to handle medical expenses and your proficiency in computer skills. Make sure to convey your confidence and self-motivation.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at Charles Taylor InsureTech
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Billing and Network Administrator. Familiarise yourself with the key tasks such as reviewing medical expenses and processing invoices, as well as the importance of compliance and accuracy in this role.
✨Showcase Your Attention to Detail
Since this position requires a keen eye for detail, prepare examples from your past experiences where your attention to detail made a significant impact. This could be in previous jobs or even during your studies.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you've handled challenges in the past, especially under pressure. Think of specific instances where you had to negotiate or resolve issues effectively, as this will highlight your ability to function well in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and opportunities for growth. This shows your genuine interest in the role and helps you assess if it's the right fit for you.