At a Glance
- Tasks: Welcome customers, support showroom operations, and manage sales administration.
- Company: A premium global design brand with a focus on interiors and customer experience.
- Benefits: Work-life balance, free breakfast, gym subsidy, private health cover, and generous discounts.
- Other info: Enjoy a positive team culture and opportunities for personal development.
- Why this job: Join a friendly team and make a real impact in the world of design.
- Qualifications: Passion for design, strong communication skills, and ability to learn quickly.
We are now looking for a full-time showroom assistant to join our friendly team, who has a passion for interiors and design.
What you will be doing:
- Host and welcome customers into the showroom, delivering a warm, professional, and personalised experience from first contact through to follow-up.
- Support the Showroom Manager in the daily operations and smooth running of the showroom, contributing to an organised, welcoming, and high-performing environment.
- Work closely with the Showroom Manager to support sales performance by nurturing opportunities, managing leads, and contributing to overall showroom success.
- Provide friendly and informed support to customers by sharing product knowledge, answering questions, and helping to build positive customer relationships.
- Manage day-to-day sales administration, including processing proformas and orders, and handling sales and trade enquiries face-to-face, via phone, and by email.
- Conduct online and in-person showroom design consultations, ensuring a consistent and high-quality sales and design service is delivered.
- Maintain an exceptional showroom environment, ensuring all displays are immaculate, visually engaging, and supported by accurate, up-to-date product information.
- Collaborate proactively and professionally with customers, internal teams, and stakeholders to ensure a seamless showroom, sales, and customer experience.
About you:
- Exhibit passion to ensure a meaningful and positive customer experience, being approachable and attentive to customers’ needs and enquiries.
- Strong ability to learn a vast product catalogue to provide accurate information to customers.
- Build strong relationships with clients, colleagues, and partners, fostering trust through professionalism, integrity, and reliability.
- Strong ability to learn Salesforce, Ring DNA, and WooCommerce.
- Passionate about design and interiors.
The company:
A premium global design brand specialising in architectural kitchen and bathroom fixtures, originated from Australia in 2016 and has rapidly grown into an international brand, growing at speed year on year in the UK.
What we can offer you:
- Work-life balance, our hours are 9 am – 5 pm Monday – Friday.
- Cycle to Work Scheme.
- Free on-site daily breakfast and gym membership subsidy.
- Private Health Cover.
- Life Insurance contributions.
- Generous discounts.
- Opportunity for personal development and career growth.
- To work for a family-owned company driven by our company pillars: People, Product, Customer, and Community.
- A positive team culture that fosters inclusivity and belonging.
Holidays: You will be entitled to the equivalent of 5.6 weeks’ paid holiday in each holiday year, inclusive of bank holidays. If your length of employment with the Company exceeds 12 months, your leave entitlement will increase to the equivalent of 6.6 weeks.
Showroom Assistant employer: Charles Stuart Executive Search Consultants
Join a premium global design brand as a Showroom Assistant, where you will thrive in a supportive and inclusive work culture that prioritises personal development and career growth. Enjoy a healthy work-life balance with generous benefits including private health cover, life insurance, and daily breakfast, all while contributing to a high-performing showroom environment that values customer relationships and design excellence.
Contact Detail:
Charles Stuart Executive Search Consultants Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Assistant
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. When you walk into that showroom, you want to impress them with your knowledge and passion for design.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate welcoming customers and answering their questions. The more comfortable you are, the better you'll connect with clients.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It shows you're genuinely interested in the role and makes it easier for us to find your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Showroom Assistant
Some tips for your application 🫡
Show Your Passion for Design:When you're writing your application, let your love for interiors and design shine through! Share any relevant experiences or projects that showcase your enthusiasm and knowledge in this area.
Personalise Your Approach:Make sure to tailor your application to us specifically. Mention why you want to join our friendly team and how you can contribute to creating a warm and welcoming showroom experience for our customers.
Highlight Your Customer Service Skills:We value a positive customer experience, so be sure to include examples of how you've gone above and beyond for customers in the past. This will show us that you’re the right fit for our team!
Keep It Professional Yet Friendly:While we love a casual vibe, remember to maintain professionalism in your application. Use clear language, check for typos, and make sure your personality comes through in a friendly way. And don’t forget to apply through our website!
How to prepare for a job interview at Charles Stuart Executive Search Consultants
✨Know Your Products
Make sure you familiarise yourself with the product catalogue before the interview. Being able to discuss specific items and their features will show your passion for design and interiors, which is key for this role.
✨Practice Your Customer Interaction
Since you'll be welcoming customers into the showroom, practice how you would greet them and engage in conversation. Think about how to make them feel comfortable and valued right from the start.
✨Show Enthusiasm for the Brand
Research the company’s history and values. Be ready to express why you want to work for this premium design brand and how you align with their pillars of People, Product, Customer, and Community.
✨Prepare Questions
Have a few thoughtful questions ready to ask during the interview. This could be about the team culture, opportunities for personal development, or how they measure success in the showroom. It shows you're genuinely interested in the role and the company.
