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For Companies At a Glance
- Tasks: Build strong customer relationships and solve enquiries with a friendly approach.
- Company: A premium design brand in architectural kitchens and bathroom fittings.
- Benefits: Work-life balance, daily breakfast, health contributions, and generous product discounts.
- Why this job: Join a positive team culture and grow your career in a thriving international brand.
- Qualifications: Confident phone manner, problem-solving skills, and computer proficiency.
- Other info: Opportunities for personal development and career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Are you passionate about providing exceptional customer experience and developing trusted client relationships? Be part of our positive team culture that fosters inclusivity and belonging! We are a premium design brand specialising in architectural kitchens and bathroom fittings for the retail and commercial sectors. We have rapidly grown into an international brand.
What you will be as an after-sales coordinator:
- To grow and maintain strong relationships with existing customers.
- Respond to and solve technical/order enquiries and returns from our existing customers.
- Manage product returns and processes.
- Input and record customer information, warranty claims and enquiry information.
- Support the wider team to complete the daily caseload to a high standard.
About you:
- Confident, friendly and patient phone manner.
- Strong problem-solving abilities.
- Competent computer skills, including the use of Apple processing systems along with Salesforce, RingDNA, or WooCommerce, highly regarded.
- Close attention to detail and enthusiastic about learning and development.
What we can offer you:
- Work-life balance, our hours are 9.00am - 5.00pm Monday to Friday.
- A positive team culture.
- Onsite daily breakfast and health and fitness contributions.
- Generous product discounts.
- Opportunity for personal development and career growth.
After Sales Coordinator employer: Charles Stuart Executive Search Consultants
Contact Detail:
Charles Stuart Executive Search Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the After Sales Coordinator role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and problem-solving. We all know that confidence is key, so rehearse your answers until you feel ready to shine!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with Apple processing systems and tools like Salesforce. Mentioning your competence in these areas during the interview can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our positive team culture.
We think you need these skills to ace After Sales Coordinator
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for providing exceptional customer experiences right from the start. Use your application to highlight any relevant experience or skills that demonstrate your commitment to client relationships.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific requirements of the After Sales Coordinator role. Mention your problem-solving abilities and any experience with systems like Salesforce or WooCommerce to catch our eye!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Charles Stuart Executive Search Consultants
✨Know Your Stuff
Make sure you understand the company’s products and services inside out. Familiarise yourself with their architectural kitchens and bathroom fittings, as well as any recent projects or innovations. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Customer Skills
Since the role is all about providing exceptional customer experience, prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. Highlight your friendly phone manner and problem-solving abilities to demonstrate that you're a perfect fit for the team.
✨Get Tech-Savvy
Brush up on your computer skills, especially with Apple processing systems and platforms like Salesforce, RingDNA, or WooCommerce. If you have experience with these tools, be ready to discuss how you've used them to manage customer information or streamline processes.
✨Emphasise Team Spirit
The company values a positive team culture, so be prepared to talk about how you work well in a team setting. Share experiences where you’ve collaborated with others to achieve a common goal, and express your enthusiasm for contributing to a supportive work environment.
