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For Companies At a Glance
- Tasks: Build strong customer relationships and solve enquiries with a friendly approach.
- Company: Premium design brand in architectural kitchens and bathroom fittings.
- Benefits: Work-life balance, daily breakfast, health contributions, and generous product discounts.
- Why this job: Join a positive team culture and grow your career in a dynamic environment.
- Qualifications: Confident phone manner, problem-solving skills, and computer proficiency.
- Other info: Opportunities for personal development and career growth.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about providing exceptional customer experience and developing trusted client relationships? Be part of our positive team culture that fosters inclusivity and belonging! We are a premium design brand specialising in architectural kitchens and bathroom fittings for the retail and commercial sectors. We have rapidly grown into an international brand.
What you will be doing as an aftersales coordinator:
- To grow and maintain strong relationships with existing customers.
- Respond to and solve technical/order enquiries and returns from our existing customers.
- Manage product returns and processes.
- Input and record customer information, warranty claims and enquiry information.
- Support the wider team to complete the daily caseload to a high standard.
About you:
- Confident, friendly and patient phone manner.
- Strong problem-solving abilities.
- Competent computer skills, including the use of Apple processing systems along with Salesforce, RingDNA, or WooCommerce, highly regarded.
- Close attention to detail and enthusiastic about learning and development.
What we can offer you:
- Work-life balance, our hours are 9.00am - 5.00pm Monday to Friday.
- A positive team culture.
- Onsite daily breakfast and health and fitness contributions.
- Generous product discounts.
- Opportunity for personal development and career growth.
After sales coordinator in Crawley employer: Charles Stuart Executive Search Consultants Ltd
Contact Detail:
Charles Stuart Executive Search Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After sales coordinator in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your phone manner! Since you'll be dealing with customers, a friendly and confident tone can make all the difference. Role-play with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace After sales coordinator in Crawley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for providing exceptional customer experiences shine through. We want to see how you can contribute to our positive team culture and build trusted client relationships.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention your problem-solving abilities and any experience with Apple systems or Salesforce, as these are highly regarded by us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate attention to detail, so make sure your writing is clear and free of errors. This reflects your ability to manage customer information accurately.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Charles Stuart Executive Search Consultants Ltd
✨Know Your Stuff
Before the interview, make sure you understand the company’s products and services inside out. Familiarise yourself with their architectural kitchens and bathroom fittings, as well as any recent projects or innovations. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Customer Skills
Since the role focuses on customer experience, prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. Highlight your problem-solving abilities and how you maintain strong relationships with clients, as this is key for an Aftersales Coordinator.
✨Practice Your Tech Savvy
Brush up on your computer skills, especially if you're familiar with Apple systems, Salesforce, or WooCommerce. Be ready to discuss how you've used these tools in previous roles, as technical proficiency is a big plus for this position.
✨Emphasise Team Spirit
The company values a positive team culture, so be prepared to talk about how you work well in a team. Share experiences where you’ve collaborated with others to achieve a common goal, and express your enthusiasm for contributing to a supportive work environment.
