Telephony Business Development Manager - Bridging Finance

Telephony Business Development Manager - Bridging Finance

Full-Time On-site
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At a Glance

  • Tasks: Build relationships with brokers and drive new business opportunities in bridging finance.
  • Company: Charles Street Finance, a growing specialist lender with a customer-first approach.
  • Benefits: 26 days holiday, health cash plan, private medical insurance, and gym access.
  • Other info: Diverse and inclusive workplace committed to supporting all employees.
  • Why this job: Join a dynamic team and make a real impact in the finance sector.
  • Qualifications: Experience in business development within bridging finance and strong communication skills.

Benefits of working at Charles Street:

  • 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
  • Free access to company holiday homes
  • Buy & sell holidays
  • Discretionary annual bonus plus an additional Shared Reward Bonus
  • Matched pension contribution
  • Health cash plan plus Private medical insurance
  • Life assurance and Critical illness cover
  • Travel season ticket loans and Ride to work scheme
  • Free local gym access
  • Local bar / restaurant discounts

Company Description:

Charles Street Finance (“CSF”) is a specialist secured lender based in Cheadle, South Manchester. Established in 1983, we’re a small team but have doubled the size of the loan book over 2 years such that we are seeking to grow and enhance the existing personnel in key areas to further facilitate our ambitions. We are all about a common-sense proposition built around attention to detail and speed of response whilst always putting the customer at the heart of everything we do. A can-do approach fuels our speed of response from enquiry through to payment. Honesty and integrity are fundamental principles across the customer journey and the many long-standing relationships we have cultivated are testament to our service levels and reliability.

Job Description:

As a Telephony Business Development Manager, you will develop and manage strong relationships with brokers and introducers to generate new business opportunities through proactive outbound activity and an established professional network. This role will allow you to build your own broker panel and play a key role in driving new business for Charles Street.

As a Telephony Business Development Manager, we are looking for someone to:

  • Oversee the end-to-end sales pipeline, ensuring timely follow-up, accurate forecasting, and efficient progression of deals
  • Proactively engage with clients, brokers, and introducers via phone and email to convert opportunities, issue terms, and secure commitments
  • Identify barriers to conversion and implement strategies to improve win rates and reduce drop-off
  • Work closely with underwriting, legal, and operations teams to ensure a smooth client journey from application to drawdown
  • Identifying opportunities for repeat business and client retention
  • Contribute to sales strategy, process improvement, and training initiatives to enhance team effectiveness

Qualifications:

Essential:

  • Business Development experience within Bridging Finance for a Specialist / Property Lender
  • Strong track record in target-driven environments with experience in internal sales or tele-sales
  • Proven ability to develop Broker relationships and generate new business
  • Ability to multi-task to ensure SLAs are met
  • Confidence to pursue leads and use sales techniques to overcome objections
  • Excellent communication, negotiation, and interpersonal skills
  • Self-starter with strong organisational skills and attention to detail

Desirable:

  • Existing Broker or Introducer network

Additional Information:

Charles Street embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

Telephony Business Development Manager - Bridging Finance employer: Charles Street Finance

At Charles Street Finance, we pride ourselves on being an excellent employer, offering a supportive work culture that values integrity and customer focus. With generous benefits including up to 30 days of holiday, health plans, and opportunities for professional growth, our team members thrive in a collaborative environment where their contributions are recognised and rewarded. Located in Cheadle, South Manchester, we provide a unique opportunity to be part of a dynamic team driving innovation in the bridging finance sector.

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Contact Details:

Charles Street Finance Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Telephony Business Development Manager - Bridging Finance

✨Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

✨Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

✨Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

✨Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Charles Street Finance. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Telephony Business Development Manager - Bridging Finance

Business Development
Relationship Management
Sales Pipeline Management
Proactive Engagement
Negotiation Skills
Interpersonal Skills
Organisational Skills

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Charles Street Finance.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Charles Street Finance's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Charles Street Finance

✨Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Charles Street Finance.

✨Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

✨Show Your Passion for Finance

Since this is a full-time position, employers at Charles Street Finance will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

✨Network with Industry Professionals

Before your interview, reach out to current or former Charles Street Finance employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.