At a Glance
- Tasks: Support the Financial Planning team with client onboarding and documentation.
- Company: Join a supportive team focused on client success and career growth.
- Benefits: Skill development opportunities and exposure to wealth management processes.
- Other info: Collaborative culture with excellent career progression in financial planning.
- Why this job: Gain hands-on experience in financial planning and make a real impact.
- Qualifications: GCSEs in Maths and English, plus customer service experience.
The predicted salary is between 31500 - 38500 £ per year.
Overview
In this role you support the Financial Planning team to deliver a smooth client journey and accurate records.
You’ll assist with onboarding, documentation, and regular client updates, while developing your career in financial planning.
The role involves collaboration with planners, paraplanners, and providers to keep cases moving and ensure regulatory compliance.
You’ll gain exposure to client servicing, AML checks, and platform transactions in a supportive, client‑focused environment.
- Pay / Benefits
- supportive team environment
- skill development opportunities
- career progression in financial planning
- exposure to wealth management processes
- collaborative culture
- regulatory/compliance exposure
Responsibilities
- Maintain accurate client records and workflows within Intelligent Office (IO)
- Support Financial Planners with client onboarding, meeting preparation, and annual reviews
- Process new business applications and platform transactions, including fund switches and cash management activities
- Liaise with clients, providers, life offices, and third parties to obtain information and progress cases
- Prepare client documentation, engagement letters, and correspondence
- Complete AML and identity verification checks in line with regulatory requirements
- Obtain valuations and product information from providers and internal systems
- Work closely with Paraplanners and Review teams to support the timely delivery of client reports
- Assist with Trust administration, Death Claims, and other client servicing activities
- Provide regular updates on client cases and contribute to delivering an excellent client experience
- Key requirements
- GCSEs (or equivalent), including Maths and English
- Previous experience in a customer service or administrative role
- 1-4 years' experience in a Financial Planning Support role, or at least 1 year as a Trainee Financial Planning Assistant
- Strong attention to detail and organisational skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities while maintaining a high level of accuracy
- attention to detail
- organisation
- clear communication
- multitasking
- Intelligent Office (IO)
- financial planning platforms
Financial Planning Assistant in London employer: Charles Stanley
Raymond James Wealth Management is an exceptional employer that fosters a collaborative and supportive work culture, particularly within the Intermediary Partnerships Support team. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful client outcomes. Located in a dynamic financial services environment, the company prioritises employee well-being and offers a range of resources to enhance job satisfaction and performance.
