Azure & On-Prem IT Support Engineer – Incident Lead

Azure & On-Prem IT Support Engineer – Incident Lead

Full-Time 45000 - 55000 Β£ / year (est.) On-site
C

At a Glance

  • Tasks: Lead technical resolutions and manage critical tickets in Azure and on-premises environments.
  • Company: Dynamic IT support company located in the heart of London.
  • Benefits: 19 days annual leave, gym memberships, and a supportive work culture.
  • Other info: Exciting opportunities for growth in a fast-paced tech environment.
  • Why this job: Join a team where your troubleshooting skills make a real difference for clients.
  • Qualifications: Microsoft AZ-104 certification and 4+ years of complex troubleshooting experience.

The predicted salary is between 45000 - 55000 Β£ per year.

Charles Square, located in the City of London, is seeking an experienced Client Services Engineer to support on-premises and Azure environments. The role demands strong troubleshooting skills and customer empathy, with responsibilities including managing critical tickets and leading technical resolutions.

The ideal candidate will hold a Microsoft AZ-104 certification and have over 4 years of experience in complex troubleshooting within IT Solution Provider or MSP settings.

The position includes benefits such as 19 days of annual leave and gym memberships.

Azure & On-Prem IT Support Engineer – Incident Lead employer: Charles Square

At Charles Square, we pride ourselves on being an agile and innovative Technology Services Partner, offering our employees the chance to work with cutting-edge technologies in a supportive remote environment. Our commitment to employee growth is evident through continuous learning opportunities and a collaborative culture that values diverse perspectives, ensuring that every team member can thrive while delivering exceptional service to our clients in the financial sector.

C

Contact Details:

Charles Square Recruitment Team

We think you need these skills to ace Azure & On-Prem IT Support Engineer – Incident Lead

Troubleshooting Skills
Customer Empathy
Incident Management
Technical Resolution
Microsoft AZ-104 Certification
Complex Problem Solving
Experience in IT Solution Provider