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- Tasks: Lead a remote team to manage IT service delivery and ensure top-notch performance.
- Company: Join a leading recruitment agency with a focus on innovation and excellence.
- Benefits: Attractive salary up to £80,000, plus opportunities for growth and development.
- Why this job: Shape the future of IT service delivery while working remotely and making an impact.
- Qualifications: Strong leadership in IT service delivery and vendor management experience required.
- Other info: Permanent position with a dynamic team and exciting challenges ahead.
The predicted salary is between 48000 - 64000 £ per year.
A leading recruitment agency is seeking a Head of Service Delivery to manage a remote team of senior delivery managers. The role involves owning the service delivery framework, collaborating on a strategic IT roadmap, and ensuring SLAs and KPIs are met across vendors.
Ideal candidates will have strong leadership experience in IT service delivery, vendor management skills, and technical infrastructure knowledge. This permanent position offers an attractive salary of up to £80,000 depending on experience.
Remote IT Service Delivery Leader employer: Charles Simon Associates Ltd
Contact Detail:
Charles Simon Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote IT Service Delivery Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service delivery space. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams and improved service delivery. We want to see your impact!
✨Tip Number 3
Research the company’s current projects and challenges. This will help you tailor your conversation and demonstrate how your experience aligns with their needs. It shows you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Remote IT Service Delivery Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in IT service delivery. We want to see how you've managed teams and met SLAs and KPIs in previous roles, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of Service Delivery role. Share specific examples of your vendor management skills and how you’ve contributed to strategic IT roadmaps.
Showcase Your Technical Knowledge: Since this role involves technical infrastructure, make sure to mention any relevant experience or certifications you have. We love seeing candidates who can bridge the gap between technical and managerial aspects!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Charles Simon Associates Ltd
✨Know Your Service Delivery Framework
Make sure you understand the service delivery framework inside out. Be ready to discuss how you've implemented or improved such frameworks in your previous roles. This shows that you’re not just familiar with the concept but have practical experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led remote teams in the past. Highlight specific challenges you faced and how you overcame them. This will demonstrate your capability to manage a team of senior delivery managers effectively.
✨Understand SLAs and KPIs
Brush up on what SLAs and KPIs mean in the context of IT service delivery. Be prepared to discuss how you’ve ensured these metrics were met in your previous positions, as this is crucial for the role.
✨Familiarise Yourself with Vendor Management
Research common vendor management practices and be ready to talk about your experience in this area. Discuss any strategies you've used to maintain strong relationships with vendors and ensure service quality.
