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- Tasks: Support a busy team with reception, office duties, and facilities management.
- Company: Join a dynamic law practice with a diverse and inclusive culture.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Be the friendly face of the office and make a real impact every day.
- Qualifications: Positive attitude, good communication skills, and a team player mindset.
- Other info: Fast-paced environment with plenty of opportunities to learn and grow.
The predicted salary is between 30000 - 42000 £ per year.
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The role is for a Reception and Facilities Assistant to work as part of a diverse team in a busy and fast moving Facilities resource covering a range of general business, reception and general office duties. The role will require the ability to switch between tasks quickly to support a dynamic internal customer base. This is an office-based role so you will need to be in the office five days per week.
Overview
The Reception and Facilities Assistant supports the Facilities Resource as a whole, with weekly task allocation depending on current workloads and absences within the teams.
Responsibilities
- As part of the General Office team, answer and deal with enquiries by phone, email or face to face; provide a friendly and efficient service to internal clients in the collection and delivery of post; arrange and record courier deliveries to deadlines and within budget; process incoming and outgoing post including use of the franking machine; ensure the Service Points and Hub are kept stocked and tidy; liaise with the Cashiers team to process cheque requests; process daily banking and take to bank as necessary; ensure the maintenance of equipment including vending machines and generally reviewing and reporting to the Facilities Manager concerning premises and equipment.
- As part of the Reprographics team, provide a friendly and efficient service to internal clients in the professional and accurate collation and presentation of documents for internal and external purposes; maintain internal communication to ensure work priorities are handled; acquire sufficient knowledge of all equipment used in line with safety requirements.
- As part of the Reception team, ensure all calls are responded to within the minimum period of time and in the agreed style; welcome clients and visitors and ensure they are dealt with promptly; ensure meeting rooms are fully stocked and set up as required for seminars / training; provide an efficient service when booking meeting rooms and refreshments; open or close the Reception area at the beginning or end of the day when required; keep the Reception area tidy at all times.
- Assist the general Facilities team by supporting Facilities Manager with facilities matters as required; update Facilities documents and systems; collate the Weekly Newsletter contribution; assist with Friday breakfast and tuck shop orders and deliveries; assist Archives team as required; ensure compliance with quality standards and the firm’s policies in general.
Person Specification
- Be flexible
- Have a positive attitude
- Have professional presentation
- Be able to work under pressure
- Have good communication skills
- Be a pro-active team player
- Be computer literate
- Have good organisation and time management skills
- Have good problem solving and numeracy skills
- Have good accuracy and attention to detail
Competencies
- Working together
- Integrity and respect
- Inclusive
- Personal impact and growth
- Driving high standards
- Commercial mindset
- Client – centric
- Responsible Business
Please note this role is office based.
Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
- Industries: Law Practice
For a detailed specification please download the job description in the documents section of this page.
Clicking \’apply\’ will direct you to the application tracking system, hosted for us by Reach-ATS.com.
Guildford, England, United Kingdom
#J-18808-Ljbffr
Reception and Facilities Assistant employer: Charles Russell Speechlys
Contact Detail:
Charles Russell Speechlys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception and Facilities Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your responses and show that you’re a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you’ll feel during the actual interview.
✨Tip Number 3
Dress to impress! Make sure you’re dressed appropriately for the office environment. A smart appearance can make a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace Reception and Facilities Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to tailor your CV and cover letter to the Reception and Facilities Assistant role. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we’re looking for someone who can switch between tasks quickly, so show us you can communicate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Charles Russell Speechlys
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception and Facilities Assistant. Familiarise yourself with tasks like handling enquiries, managing post, and supporting the Facilities Manager. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with internal clients, practice your communication skills. Be ready to discuss how you would handle phone calls, emails, and face-to-face interactions. Use examples from past experiences to showcase your ability to provide friendly and efficient service.
✨Demonstrate Flexibility and Team Spirit
The job requires switching between tasks quickly, so be prepared to talk about times when you've successfully adapted to changing priorities. Highlight your experience as a proactive team player who can support colleagues and contribute to a positive work environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, daily challenges, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
