Senior Client Development Manager (Private Client) in London
Senior Client Development Manager (Private Client)

Senior Client Development Manager (Private Client) in London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive business development and marketing strategies for our Private Client Division.
  • Company: Join Charles Russell Speechlys, a leading law firm with a global presence.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact in a dynamic environment while building valuable client relationships.
  • Qualifications: Experience in professional services and strong communication skills are essential.
  • Other info: Be part of a collaborative team that values integrity and respect.

The predicted salary is between 43200 - 72000 £ per year.

Join to apply for the role at Charles Russell Speechlys. The Business Development & Marketing team partners with the firm in the development of our business, builds relationships with existing and potential clients and also manages our market profile.

In broad terms, the team:

  • Manages our relationships with the media and seeks out the most appropriate opportunities;
  • Drives the positioning of our brand through client service and thought leadership;
  • Creates and manages the strategic business plans at a client, partner, sector and practice group level;
  • Manages the firm’s key client relationship and client listening programmes;
  • Creates and implements the firm’s digital strategy;
  • Provides strategic advice and co‑ordination on pitching opportunities and manages the rehearsals process;
  • Works with our research team to produce and analyse companies, sectors and countries;
  • Works with the knowledge team on submissions to the main legal directories/awards and advises practices on how best to promote their capabilities;
  • Manages the production of bulletins and briefings from the conceptual stage through to distribution;
  • Delivers events that enhance our brand and provide opportunities to build relationships with clients, potential clients, intermediaries and the press.

There are c. 50 employees in the Business Development and Marketing team across London, Guildford, Cheltenham, Dubai, Hong Kong and Paris and it is divided into three key areas: Business Development and Relationships; Marketing; and Communications.

The role of the Senior Client Development Manager (SBDRM) is the formulation and execution of business development and marketing plans and campaigns for the Private Client Division and Private Wealth Sector and to help in the identification, creation and progression of opportunities to win new business.

Roles and Responsibilities

  • Work closely with the divisional leadership team to support the implementation of the PC division’s strategic business plan, linking to the firm’s wider private capital strategy;
  • Have extensive knowledge of the legal market alongside global private wealth sector awareness. Translate this market intelligence to support strategic BD decisions;
  • Support and conduct client listening with key clients to bring market intelligence back into business;
  • Support on developing, reviewing and updating business planning and budgeting materials, ensuring they focus on growth clients, key geographies and areas of expertise;
  • Work closely with the Private Office in unlocking opportunities for the wider division;
  • Work closely with the PC Knowledge Development lawyers to keep track of major market legal developments, horizon scanning and report on major case successes and developments;
  • Responsible for supporting the BDM’s on BD relationship management of clients included in the firm’s key client programme;
  • Support the targeting (“pipeline”) process, providing market and client data to strengthen client relationships and opportunities and be responsible for leading on some of the relationship initiatives;
  • Oversee and advise on BD budget tracking for the PC vision, working alongside the BDM’s to ensure that campaigns and teams are keeping to pre‑agreed budgets. The SBDM will also be expected to analyse BD expenditure to track BD activity against business objectives and ROI, identifying any areas for improvement;
  • Data driven approach to client activity. Support the development of InterAction, our client relationship management system and be a ‘champion’ for the system within the rest of the firm;
  • Responsible for the line management and career development of both BDM’s and BD coordinator;
  • Be a leading figure within the division (with all its constituent business groups) on the pitching process, from pre‑pitch strategic discussion to document production and advice, including RFPs, credentials, statements of experience, client quotes/testimonials, basic research, partner and fee earner biographies and core factual/policy information;
  • Guide the BDM’s and BD coordinator, to co‑ordinate profile raising, brand and reputation and thought leadership;
  • Work with fee earners and our PR team, on the coordination of PR activity for the relevant groups;
  • Involvement and support on firm wide key project work and any other key BD deliverables for the senior management team (Director and Heads);
  • Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles.

Skills and experience

  • Experience of the professional services environment;
  • Experience of using CRM systems desirable (preferably InterAction);
  • IT savvy and computer literate with a good knowledge of Microsoft Word, Excel and PowerPoint;
  • Knowledge of CRM systems (preferably InterAction).

Person specification

  • A proven track record of delivering/achieving results and targets to strict deadlines;
  • Organisational ability within a pressurised environment;
  • Experience in a legal and/or real estate/construction environment is crucial;
  • A trusted advisor;
  • A motivated professional and a quick learner who is able to hit the ground running;
  • Excellent communication skills, both written and verbal;
  • Excellent attention to detail and highly proficient proof‑reading skills;
  • A team‑player mindset, demonstrating an ability to engage colleagues at every level in projects and initiatives;
  • An experienced manager able to lead and inspire people in the team;
  • Able to adapt and respond at short notice.

Working together

  • Integrity and respect;
  • Inclusive;
  • Personal impact and growth;
  • Driving high standards;
  • Client - centric;
  • Responsible Business.

Hybrid working

We adopt a hybrid and flexible working approach, dependent on the requirements of the role and subject to manager approval.

Senior Client Development Manager (Private Client) in London employer: Charles Russell Speechlys

Charles Russell Speechlys is an exceptional employer that fosters a collaborative and inclusive work culture, offering employees the opportunity to thrive in a dynamic environment. With a strong focus on professional development, the firm provides tailored growth opportunities and supports a hybrid working model, allowing for flexibility while maintaining high standards of client service. Located in vibrant cities like London, employees benefit from a rich network of resources and connections within the legal and private wealth sectors.
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Contact Detail:

Charles Russell Speechlys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Client Development Manager (Private Client) in London

Tip Number 1

Network like a pro! Reach out to current employees at Charles Russell Speechlys on LinkedIn. Ask them about their experiences and any tips they might have for your application. Personal connections can give you an edge!

Tip Number 2

Prepare for the interview by researching the firm’s recent projects and initiatives. Show that you’re not just interested in the role, but also in how you can contribute to their goals. Bring your A-game with specific examples of how you can add value!

Tip Number 3

Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your experience in business development and client management clearly and confidently. The more you practice, the more comfortable you'll feel!

Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and reinforces your interest in joining their team.

We think you need these skills to ace Senior Client Development Manager (Private Client) in London

Business Development
Client Relationship Management
Market Intelligence Analysis
Strategic Planning
Budget Management
CRM Systems (preferably InterAction)
Communication Skills
Project Management
Team Leadership
Attention to Detail
Organisational Ability
Problem-Solving Skills
Digital Strategy Implementation
Event Management
Legal Market Knowledge

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Client Development Manager role. Highlight your experience in business development and client management, and show how it aligns with our goals at Charles Russell Speechlys.

Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven results in previous roles. We love seeing quantifiable achievements that demonstrate your impact in the professional services environment.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows you’re proactive and keen to join our team!

How to prepare for a job interview at Charles Russell Speechlys

Know Your Market

Before the interview, dive deep into the legal market and the private wealth sector. Understand current trends and challenges that clients face. This knowledge will help you demonstrate your expertise and show how you can contribute to the firm's strategic business decisions.

Showcase Your Relationship Skills

Prepare examples of how you've successfully built and managed client relationships in the past. Highlight specific instances where your efforts led to new business opportunities or enhanced client satisfaction. This will illustrate your ability to thrive in a client-centric role.

Be Data-Driven

Familiarise yourself with CRM systems, especially InterAction if possible. Be ready to discuss how you've used data to inform business development strategies and improve client engagement. This shows you're not just about relationships but also about measurable results.

Prepare for the Pitch Process

Understand the pitching process thoroughly. Be prepared to discuss your approach to creating compelling pitches and how you guide teams through this process. Share any successful pitch experiences to demonstrate your capability in leading initiatives that win new business.

Senior Client Development Manager (Private Client) in London
Charles Russell Speechlys
Location: London
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