At a Glance
- Tasks: Assist in managing Learning & Development programmes and administration tasks.
- Company: Join Charles Russell Speechlys, a leading law firm committed to professional excellence.
- Benefits: Enjoy a part-time role with flexible hours and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values collaboration and innovation in learning.
- Qualifications: Strong admin skills and a passion for learning; previous L&D experience is a plus.
- Other info: Work closely with a supportive team and contribute to building the Business School brand.
The HR function is split across several key areas: Business Partnering; Talent and Culture which includes Diversity, Equity & Inclusion; Reward & Benefits; Services & Policy; and Organisational Learning & Development, all working collaboratively together and with the wider business to deliver the people aligned Firm strategy. Providing a trusted, high-quality service and delivery in line with our Firm values is key to the professional reputation of the function.
Reporting to the Senior Programme Manager, the Learning & Development (L&D) Assistant will be responsible for all L&D administration for all offices of Charles Russell Speechlys and support Business School programmes and legal training requirements. This is a part-time (job share) position working 3 days per week (Wednesday to Friday). The L&D Assistant will need to work closely with our existing L&D Assistant who works Mondays to Wednesdays.
Roles and Responsibilities
- Administrating the Business School Programmes
- Liaising with internal and external facilitators to agree dates and arrangements.
- Booking rooms and making arrangements for catering, equipment, room setup, including Teams access where required.
- Sending targeted advertising emails and designing flyers for display to promote the Charles Russell Speechlys Business School.
- Preparing and sending out joining instructions and any associated pre and post work.
- Working closely with the Senior Programme Manager to manage programme demand lists and programme scheduling.
- Providing timely and accurate L&D business information for reports.
- Co-ordinating bookings using Outlook, Excel spreadsheet, and our Learning Management System (LMS), Docebo.
- Maintaining booked, cancelled and no-show data on the LMS.
- Sending reminders for courses and pre-course reading/work where applicable.
- Arranging for the production of course material.
- Preparing attendance lists and maintaining booking data.
- Meeting with facilitators, as required, to ensure arrangements are in order on the day.
- Contribute to βbuildingβ the Business School brand, identifying marketing opportunities to develop the brand across the whole company.
- The L&D Assistant will be responsible for setting up the Business School courses and programmes using the LMS and therefore should be expected to identify ways in which the LMS can improve our L&D processes to help the team run more effectively and efficiently.
- Responsibility for managing Intranet admin, to ensure that L&D pages are informative and up to date.
- Maintain all course information on the Intranet including the schedule and keeping course outlines up to date.
- Monitor booking requests to ensure that procedure has been followed and relevant approval obtained before bookings are made.
- Process all payment requests, using our invoicing system, and to the correct GL code.
- Liaise with speakers, book rooms, invite and remind attendees, organise attendance registers and hand-outs, process evaluations for each of the following - Partner induction β annually, New Trainee and Apprentice Induction β annually, NQ Induction β annually.
- Scanning and electronic filing of attendance lists for all firm wide training events.
- Regular monitoring of the L&D inbox to ensure that all queries are addressed according to our SLA.
- Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles.
- Forge meaningful and influential working relationships with the wider Business School team, Business Services, Directors, Partners, Managers and other key individuals in the Firm.
Qualifications and Experience
- A solid understanding of the need for exceptional administration. Having experience in organising face to face training / courses and large events.
- Previous law firm or professional services L&D experience would be advantageous but not essential.
Person Specification
- Good knowledge of LMS systems β desirable.
- Confident with excellent written and spoken communication skills.
- Professional manner and presentation.
- Computer literacy β competency in Microsoft Outlook, Word, Excel and PowerPoint essential.
- A keen interest in all aspects of learning and development.
- A flexible approach with regards to daily tasks.
Competencies
- Time management
- Organisational skills
- Attention to detail
- Collaboration and teamwork
- Methodical
Learning and Development Assistant (3 days per week) employer: Charles Russell Speechlys
Contact Detail:
Charles Russell Speechlys Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Learning and Development Assistant (3 days per week)
β¨Tip Number 1
Familiarise yourself with Learning Management Systems, particularly Docebo, as this role heavily relies on it. Understanding how to navigate and utilise the LMS will not only help you in the application process but also demonstrate your proactive approach to learning.
β¨Tip Number 2
Network with current or former employees of Charles Russell Speechlys, especially those in the HR or L&D departments. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
β¨Tip Number 3
Showcase your organisational skills by preparing a mock schedule for a training programme. This will not only highlight your ability to manage multiple tasks but also give you a practical example to discuss during interviews.
β¨Tip Number 4
Research the latest trends in Learning and Development, particularly in the legal sector. Being knowledgeable about current practices will allow you to engage in meaningful conversations during interviews and show your genuine interest in the field.
We think you need these skills to ace Learning and Development Assistant (3 days per week)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in administration and learning and development. Emphasise any previous roles where you organised training or events, as this is crucial for the Learning and Development Assistant position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job description that resonate with you, such as your interest in supporting Business School programmes and your understanding of LMS systems.
Showcase Your Skills: Highlight your organisational skills and attention to detail in your application. Provide examples of how you've successfully managed multiple tasks or projects, especially in a professional services environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are key for this role.
How to prepare for a job interview at Charles Russell Speechlys
β¨Showcase Your Organisational Skills
As a Learning and Development Assistant, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised training sessions or events, highlighting your attention to detail and time management skills.
β¨Familiarise Yourself with LMS
Since the role involves using a Learning Management System (LMS), it's beneficial to have a basic understanding of how such systems work. If you have experience with Docebo or similar platforms, be sure to mention it. If not, do some research to show your willingness to learn.
β¨Communicate Effectively
Excellent written and spoken communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely. You might be asked to provide examples of how you've communicated with various stakeholders in previous roles, so be ready with specific instances.
β¨Demonstrate Your Interest in L&D
Express your passion for learning and development during the interview. Share any relevant experiences or initiatives you've been involved in that showcase your commitment to fostering a culture of continuous learning within an organisation.