Client Development Manager – Private Client
Client Development Manager – Private Client

Client Development Manager – Private Client

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client relationships and support business development for the Private Client division.
  • Company: Join Charles Russell Speechlys, a leading law firm with a collaborative culture.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact in a dynamic legal environment while developing your skills.
  • Qualifications: Experience in a legal setting and strong communication skills are essential.
  • Other info: Be part of a supportive team with excellent career advancement opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Join to apply for the Client Development Manager – Private Client role at Charles Russell Speechlys .

The Client Development Manager will play an integral role in formulation and execution of BD & Marketing plans and campaigns for the Private Client division and relevant business groups. Working closely with and supporting the Senior Client Development Manager, this role will involve working directly with partners and fee earners from different offices on identified priorities, supporting them in progressing agreed actions and tracking progress and ROI. This role will also have a particular focus on the division\’s intermediary strategy.

The Client Development team supporting the Private Client Division is made up of a Senior Client Development Manager, two Client Development Managers and a Client Development Co‐Ordinator. The team works closely with the wider CD, Marketing & Communications teams.

Roles and Responsibilities

Responsible for the day to day management, recording and reporting on the PC division intermediary relationships. This will include responsibility for keeping up to date relationship materials, key documents and sharing information to encourage wider collaboration and engagement within the PC division.

Supporting the SCDM on the implementation of the PC division strategic business plan by leading on some of its main objectives.

Support the SCDM on developing, reviewing and updating business planning and budgeting materials, participating in meetings, producing notes, amending documents and following up on action points.

Keeping track of all the major case successes and developments, new clients and instructions and reporting back to the teams at regular team meetings. Ensure this is shared via appropriate communications channels in the PC division.

Supporting the SCDM on the targeting (\”pipeline\”) process as well as being responsible for leading on some of the relationship initiatives (e.g. PC key intermediary relationships and PC key clients).

Support the development of InterAction, our contact management system (e.g. mailing list cleansing) and be a \’champion\’ for the system within the rest of the firm and keeping the Intermediary mailing lists updated.

Be a leading figure within the PC division (with all its constituent business groups) on the pitching process, from pre‐pitch strategic discussion to document production and advice, including RFPs, credentials, statements of experience, client quotes/testimonials, basic research, partner and fee‐earner biographies and core factual/policy information. The CDM will be expected to be prepared to lead on pitch meetings and to tight deadlines with limited guidance.

Producing, distributing, analysing and reporting on digital newsletters, legal updates and other direct mailings, working with the CRM team.

Creating and maintaining internet and intranet content for the relevant business groups / service lines.

Working collaboratively with the CDM as required in coordinating the legal directories and award submissions process.

Working with the Digital Executive and Events team, helping plan, carry out, analyse and report on a variety of targeted events such as seminars, webinars, podcasts, workshops, receptions and other client hospitality.

Developing, populating, collating and reporting on key information for your sectors/services (rankings, quotes, testimonials, cases, successes, content, etc.), and ensuring they are stored in the relevant repositories (e.g. PitchPoint) and available quickly and easily for proposals, collateral etc.

Undertaking ad hoc research on markets, sectors, industries, organisations and individuals of relevance to specific business development initiatives in relation to private client.

Involvement and support on firm wide key project work and any other key BD deliverables for the senior management team (Director and Heads).

Skills and Experience

A proven track record of delivering/achieving results and targets to strict deadlines.

Organisational ability within a pressurised environment.

Experience in a legal environment crucial.

A motivated and responsive professional who is a quick learner and able to hit the ground running.

Excellent communication skills, both written and verbal.

Excellent attention to detail and highly proficient proof‐reading skills.

A team‐player mindset, demonstrating an ability to engage colleagues at every level in projects and initiatives.

Able to adapt and respond at short notice.

IT savvy and computer literate with a good knowledge of Microsoft Word, Excel and PowerPoint.

Knowledge of CRM systems (preferably InterAction) and PowerBI (preferred, not essential).

Values

Working together.

Integrity and respect.

Inclusive.

Personal impact and growth.

Driving high standards.

Client‐centric.

Responsible Business.

Teamwork.

Attention to Detail.

Hybrid workingWe adopt a hybrid and flexible working approach, dependent on the requirements of the role and subject to manager approval.

For a detailed specification please download the job description in the documents section of this page.

Seniority levelMid‐Senior level

Employment typeFull‐time

Job functionBusiness Development and Sales

IndustriesLaw Practice

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Client Development Manager – Private Client employer: Charles Russell Speechlys

At Charles Russell Speechlys, we pride ourselves on being an exceptional employer that fosters a collaborative and dynamic work culture. As a Client Development Manager in our Private Client division, you will benefit from a supportive team environment, opportunities for professional growth, and the flexibility of hybrid working arrangements. Our commitment to employee development and engagement ensures that you will thrive in your role while contributing to meaningful client relationships in a prestigious legal setting.
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Contact Detail:

Charles Russell Speechlys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Development Manager – Private Client

Tip Number 1

Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a Client Development Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

Tip Number 2

Prepare for those interviews by researching the company and its Private Client division. Understand their recent successes and challenges, so you can show how you can contribute to their goals. We want you to shine!

Tip Number 3

Practice your pitch! Be ready to discuss your experience with CRM systems and how you've successfully managed client relationships in the past. This is your chance to demonstrate your skills and make a lasting impression.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Client Development Manager – Private Client

Business Development
Marketing Strategy
Relationship Management
Project Management
CRM Systems (preferably InterAction)
Market Research
Communication Skills
Organisational Skills
Attention to Detail
Team Collaboration
Digital Content Creation
Pitching and Presentation Skills
Microsoft Office Suite (Word, Excel, PowerPoint)
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Development Manager role. Highlight your experience in business development and marketing, especially in a legal environment, to show us you’re the right fit.

Showcase Your Skills: Don’t forget to emphasise your organisational skills and attention to detail. We want to see how you’ve successfully managed projects or relationships in the past, so share specific examples that demonstrate your capabilities.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate good communication skills, so let your writing reflect that!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process.

How to prepare for a job interview at Charles Russell Speechlys

Know Your Stuff

Before the interview, dive deep into the company’s Private Client division. Understand their business development and marketing strategies, and be ready to discuss how your experience aligns with their goals. This shows you’re genuinely interested and prepared.

Showcase Your Organisational Skills

Since the role requires managing relationships and tracking progress, come prepared with examples of how you've successfully organised projects or managed multiple tasks under pressure. Highlight your ability to meet deadlines and keep everything on track.

Be a Team Player

This position involves collaborating with various teams, so be ready to share experiences where you’ve worked effectively in a team setting. Discuss how you engage colleagues at all levels and contribute to a positive team dynamic.

Demonstrate Your IT Savvy

Familiarise yourself with CRM systems, especially InterAction, and be prepared to discuss your experience with Microsoft Office tools. If you have any knowledge of PowerBI, mention it! Showing that you’re tech-savvy can set you apart from other candidates.

Client Development Manager – Private Client
Charles Russell Speechlys
Location: London
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