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- Tasks: Support a dynamic team with reception and facilities duties in a fast-paced environment.
- Company: Join a diverse team in a vibrant office culture.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for personal growth.
- Other info: Great opportunity for career development in a supportive team.
- Why this job: Make a real impact by providing excellent service to internal clients every day.
- Qualifications: Positive attitude, good communication skills, and ability to work under pressure.
The predicted salary is between 25000 - 30000 £ per year.
The role is for a Reception and Facilities Assistant to work as part of a diverse team in a busy and fast moving Facilities resource covering a range of general business, reception and general office duties. The role will require the ability to switch between tasks quickly to support a dynamic internal customer base. This is an office-based role so you will need to be in the office five days per week.
Roles and Responsibilities
- General Office Team
- Answer and deal with enquiries by phone, email or face to face
- Provide a friendly and efficient service to internal clients in the collection and delivery of post
- Arrange and record courier deliveries to deadlines and within budget
- Process incoming and outgoing post including use of the franking machine
- Ensure the Service Points and Hub are kept stocked and tidy
- Liaise with the Cashiers team to process cheque requests and petty cash requests
- Process daily banking and take to bank as necessary
- Ensure the maintenance of equipment including vending machines and generally reviewing and reporting to the Facilities Manager concerning premises and equipment
- Reprographics Team
- Provide a friendly and efficient service to internal clients in the professional and accurate collation and presentation of documents for internal and external purposes
- Maintain internal communication to ensure work priorities are handled
- To acquire sufficient knowledge of all equipment used in line with safety requirements
- Reception Team
- Ensure all calls are responded to within the minimum period of time and in the agreed style
- Welcome clients and visitors and ensure they are dealt with promptly
- Ensure meeting rooms are fully stocked and set up as required for seminars / training
- Provide an efficient service when booking meeting rooms and refreshments
- Open or close the Reception area at the beginning or end of the day when required
- Ensure the Reception area is kept tidy at all times
- General Facilities Team
- Assisting Facilities Manager with facilities matters as and when required
- Updating the Facilities documents and systems
- Collating the Weekly Bulletin Newsletter contribution
- Assisting with Friday breakfast and tuck shop orders and deliveries
- Assisting Archives team as required
- Ensuring compliance with quality standards and the firm’s policies in general
Person Specification
- Be flexible
- Have a positive attitude
- Have professional presentation
- Be able to work under pressure
- Have good communication skills
- Be a pro‑active team player
- Be computer literate
- Have good organisation and time‑management skills
- Have good problem solving and numeracy skills
- Have good accuracy and attention to detail
Values
- Working together
- Integrity and respect
- Personal impact and growth
- Driving high standards
Hybrid Working
We adopt a hybrid and flexible working approach, dependent on the requirements of the role and subject to manager approval.
Reception and Facilities Assistant in Surrey employer: Charles Russell Speechlys LLP
Contact Detail:
Charles Russell Speechlys LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception and Facilities Assistant in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your responses and show that you’re a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you’ll feel during the actual interview.
✨Tip Number 3
Show off your personality! Don’t just focus on your skills; let your enthusiasm shine through. Employers love to see candidates who are genuinely excited about the role and the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows you’re keen and professional, which is exactly what they’re looking for!
We think you need these skills to ace Reception and Facilities Assistant in Surrey
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter. Remember, we’re looking for someone who can fit into our diverse team.
Tailor Your Application: Make sure to tailor your CV and cover letter to the Reception and Facilities Assistant role. Highlight your relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate brevity, so avoid long-winded sentences. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Charles Russell Speechlys LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception and Facilities Assistant. Familiarise yourself with the tasks mentioned in the job description, like handling enquiries and managing post. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with internal clients, practice your communication skills. Think of examples where you've provided excellent service or resolved issues effectively. Be ready to discuss how you would handle different scenarios, like dealing with a difficult client or managing multiple tasks at once.
✨Demonstrate Flexibility and Team Spirit
The job requires a flexible approach and being a proactive team player. Prepare to share experiences where you've adapted to changing situations or collaborated successfully with others. Highlighting your ability to switch between tasks quickly will show that you can thrive in a busy environment.
✨Dress for Success
First impressions matter, especially in a reception role. Dress professionally and ensure your presentation reflects the positive attitude and integrity the company values. A smart appearance will not only boost your confidence but also convey your seriousness about the position.