At a Glance
- Tasks: Support a dynamic team with reception and facilities duties in a fast-paced environment.
- Company: Join a diverse team in a vibrant office culture.
- Benefits: Enjoy a competitive salary, flexible working options, and professional growth opportunities.
- Other info: Great opportunity for career advancement in a collaborative setting.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Positive attitude, good communication skills, and ability to work under pressure.
The predicted salary is between 24000 - 36000 £ per year.
The role is for a Reception and Facilities Assistant to work as part of a diverse team in a busy and fast moving Facilities resource covering a range of general business, reception and general office duties. The role will require the ability to switch between tasks quickly to support a dynamic internal customer base. This is an office-based role so you will need to be in the office five days per week.
Roles and Responsibilities
General Office Team
- Answer and deal with enquiries by phone, email or face to face
- Provide a friendly and efficient service to internal clients in the collection and delivery of post
- Arrange and record courier deliveries to deadlines and within budget
- Process incoming and outgoing post including use of the franking machine
- Ensure the Service Points and Hub are kept stocked and tidy
- Liaise with the Cashiers team to process cheque requests and petty cash requests
- Process daily banking and take to bank as necessary
- Ensure the maintenance of equipment including vending machines and generally reviewing and reporting to the Facilities Manager concerning premises and equipment
Reprographics Team
- Provide a friendly and efficient service to internal clients in the professional and accurate collation and presentation of documents for internal and external purposes
- Maintain internal communication to ensure work priorities are handled
- To acquire sufficient knowledge of all equipment used in line with safety requirements
Reception Team
- Ensure all calls are responded to within the minimum period of time and in the agreed style
- Welcome clients and visitors and ensure they are dealt with promptly
- Ensure meeting rooms are fully stocked and set up as required for seminars / training
- Provide an efficient service when booking meeting rooms and refreshmentsOpen or close the Reception area at the beginning or end of the day when required
- Ensure the Reception area is kept tidy at all times
General Facilities Team
- Assisting Facilities Manager with facilities matters as and when required
- Updating the Facilities documents and systems
- Collating the Weekly Bulletin Newsletter contribution
- Assisting with Friday breakfast and tuck shop orders and deliveries
- Assisting Archives team as required
- Ensuring compliance with quality standards and the firm’s policies in general
Person Specification
- Be flexible
- Have a positive attitude
- Have professional presentation
- Be able to work under pressure
- Have good communication skills
- Be a pro‑active team player
- Be computer literateHave good organisation and time‑management skills
- Have good problem solving and numeracy skills
- Have good accuracy and attention to detail
Values
- Working together
- Integrity and respect
- Personal impact and growth
- Driving high standards
Hybrid Working
We adopt a hybrid and flexible working approach, dependent on the requirements of the role and subject to manager approval.
Reception and Facilities Assistant in Guildford employer: Charles Russell Speechlys LLP
As a Reception and Facilities Assistant, you will thrive in a vibrant and inclusive work environment that values teamwork and professional growth. Our commitment to employee development is matched by our supportive culture, where flexibility and a positive attitude are encouraged. Located in a dynamic office setting, you will enjoy the benefits of a collaborative atmosphere while contributing to essential services that keep our operations running smoothly.
Contact Details:
Charles Russell Speechlys LLP Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception and Facilities Assistant in Guildford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your responses and show that you’re a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions matter, and being well-presented shows you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Reception and Facilities Assistant in Guildford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter. Remember, we’re looking for someone who can fit into our diverse team.
Tailor Your Application:Make sure to tailor your CV and cover letter to the Reception and Facilities Assistant role. Highlight relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Charles Russell Speechlys LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception and Facilities Assistant. Familiarise yourself with the tasks mentioned in the job description, like handling enquiries and managing post. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Flexibility
Since the role requires switching between tasks quickly, be prepared to discuss examples from your past experiences where you've successfully managed multiple responsibilities. Highlight your ability to adapt and stay organised under pressure, as this is crucial for supporting a dynamic internal customer base.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice how you'll articulate your thoughts clearly and concisely during the interview. Be ready to provide examples of how you've handled enquiries or resolved issues face-to-face, over the phone, or via email, showcasing your friendly and efficient service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the facilities management processes, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
