New Business Intake Manager

New Business Intake Manager

Full-Time 55000 - 65000 € / year (est.) No home office possible
Charles Russell Speechlys LLP

At a Glance

  • Tasks: Lead a team in onboarding new clients and ensuring compliance with regulations.
  • Company: Join a leading law firm with a strong focus on compliance and risk management.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic team environment with a commitment to integrity and client-centric values.
  • Why this job: Make a real impact in financial crime compliance while developing your leadership skills.
  • Qualifications: 3+ years in law firm compliance and strong people management experience required.

The predicted salary is between 55000 - 65000 € per year.

The Compliance and Risk (C&R) Team is based in London and led by the firm’s General Counsel. The C&R Team advises the firm on all aspects of its legal and regulatory duties, including financial crime compliance, SRA STaRS, risk management, client engagement terms, complaints and claims, internal investigations, insurance, governance, external vendor contracts and data privacy. The legal team currently comprises 9 lawyers including the Director of Compliance & MLCO, and 2 paralegals.

Within the C&R Team sits the New Business Intake (NBI) function under the Director of Compliance and led by the Head of NBI. This comprises 3 NBI Managers, 21 Analysts and 4 Assistants in London and 3 AML Managers based in Europe, the Middle East and Asia. The NBI team handles all aspects of on-boarding new clients and ongoing client monitoring where required, including client due diligence (CDD), sanctions checks and conflict checking for the entire firm. The NBI team’s objective is to on board new clients and matters as efficiently as possible whilst ensuring that all regulatory requirements are met.

The NBI Manager will assist the Head of NBI and Director of Compliance in driving the delivery of a quality service to the business. They will be responsible for a team and ensuring a high-quality, tailored and pragmatic service is delivered by them and their team to specific divisions of the business.

Roles and Responsibilities
  • Supervising CDD checks carried out by other members of the NBI team and providing advice to the wider firm (in relation to both new clients and refresher checks performed on existing clients)
  • Ensuring your team is delivering a quality and timely service and dealing with any escalations
  • Being a key decision maker for your team in relation to appropriateness of CDD and compliance with applicable regulations
  • When necessary, carrying out CDD checks on a wide range of clients (for all CRS offices)
  • Escalating high-profile or high risk matters to senior members of the team
  • Liaising with clients directly about a wide range of CDD issues
  • Assisting with relevant training for the NBI team and other business support staff such as Finance or Client Services
  • Overseeing the NBI process and ensure that it runs efficiently
  • Ensuring that all necessary adverse media and sanctions screening is performed properly and that potential matches are escalated where necessary
  • Assisting with audit, ongoing monitoring and quality control measures.
Conflicts and other tasks
  • Identifying and escalating potential conflicts issues
  • Supervising the conflict checking process to ensure the checks are performed accurately
  • Assisting with developing new Compliance policies/ strategies
  • Keeping up-to-date with publications about law firm risk management issues and highlighting changes in the law to the team
  • Participating in other projects within the Compliance & Risk team as and when they arise.
Team Management
  • Role model, and actively manage your team to ensure they demonstrate our firm’s values and behaviours
  • Accountable for day-to-day line management of a mixture of Senior Analysts and Analysts including training, managing performance and conducting regular 1 2 1s and appraisals
  • Acting as a first port of call for any CDD or conflicts queries raised by the team
  • Acting as a mentor to your team and others to assist with continuous development
  • Ensuring that effective systems are in place for distributing and prioritising work
  • Promote knowledge sharing within the team
  • Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles.
Skills and Experience
  • The successful candidate will have strong technical knowledge of applicable AML legislation with at least 3+ years’ relevant law firm experience and a passion for financial crime compliance
  • An experienced people manager who is able to adapt their management style to different individuals with at least 2 years’ demonstrable experience of driving successful performance
  • Excellent analytical and problem-solving skills
  • A confident and assertive communicator, with the ability to build good relationships with clients, partners, fee earners and business support staff
  • Ability to train and develop others
  • Be able to work under pressure and manage conflicting priorities and deadlines in a high pressure environment
  • Conscientious and methodical with excellent attention to detail
  • Must be willing to work in an agile manner, including working from our UK regional offices when required
  • Strong written and verbal communication skills with the ability to deal with clients, partners, fee earners and support staff
  • Highly organised and capable of managing conflicting priorities & deadlines

We adopt a hybrid and flexible working approach, dependent on the requirements of the role and subject to manager approval.

New Business Intake Manager employer: Charles Russell Speechlys LLP

As a New Business Intake Manager within our Compliance and Risk Team in London, you will thrive in a dynamic work culture that prioritises integrity, collaboration, and professional growth. We offer a supportive environment with opportunities for continuous development, hybrid working arrangements, and a commitment to delivering high-quality service while ensuring compliance with regulatory standards. Join us to be part of a team that values your contributions and fosters a client-centric approach to business.

Charles Russell Speechlys LLP

Contact Detail:

Charles Russell Speechlys LLP Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land New Business Intake Manager

Tip Number 1

Network like a pro! Reach out to your connections in the legal and compliance sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for interviews by researching the firm’s values and recent projects. Tailor your responses to show how your experience aligns with their goals, especially in compliance and risk management. We want to see that you’re not just a fit for the role, but for our culture too!

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience in client due diligence and conflict checking clearly. The more comfortable you are, the better you’ll perform when it counts.

Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested. And remember, apply through our website for the best chance!

We think you need these skills to ace New Business Intake Manager

AML Legislation Knowledge
Client Due Diligence (CDD)
Conflict Checking
Team Management
Analytical Skills
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your relevant experience in compliance, risk management, and client engagement to show us you're the right fit for the New Business Intake Manager role.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about financial crime compliance and how your background aligns with our team's objectives. Keep it concise but impactful!

Showcase Your Team Management Skills:Since this role involves managing a team, be sure to include examples of your leadership experience. Tell us how you've successfully trained and developed others, and how you handle performance management.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at Charles Russell Speechlys LLP

Know Your AML Legislation

Make sure you brush up on your knowledge of applicable AML legislation before the interview. Being able to discuss specific regulations and how they apply to the role will show that you're not just familiar with the basics, but that you have a strong grasp of the legal landscape.

Demonstrate Team Management Skills

Prepare examples of how you've successfully managed teams in the past. Highlight your ability to adapt your management style to different individuals and how you've driven performance. This will be crucial as the role involves supervising a diverse team.

Showcase Your Analytical Skills

Be ready to discuss situations where you've had to analyse complex information or solve problems under pressure. The interviewers will want to see that you can handle the analytical demands of the New Business Intake Manager role.

Communicate Confidently

Practice articulating your thoughts clearly and confidently. Since the role requires liaising with clients and various stakeholders, demonstrating strong communication skills will be key. Think about how you can build rapport and convey your ideas effectively during the interview.