At a Glance
- Tasks: Drive sales and manage customer relationships in a remote role.
- Company: Join Charles River, a leader in drug development and an inclusive employer.
- Benefits: Enjoy remote work flexibility and opportunities for career growth.
- Why this job: Make a real impact on global health while working in a supportive team environment.
- Qualifications: Degree in marketing or related field; some sales or customer service experience required.
- Other info: Initial 6-month fixed term contract with potential for extension.
The predicted salary is between 28800 - 43200 £ per year.
This job is with Charles River, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. For nearly 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
Are you a great communicator? Have you got customer service / account manager experience? Do you have good organisation skills? We are recruiting for a remote Account Development Representative. Initially, on a 6 month fixed term contract, the Account Development Representative is responsible for driving Microbial Solutions sales in UK / IRE & Nordics. The role will enable you to administer the sales process for specific products, services, accounts and/or sales opportunities via phone and e-mail while supporting a Regional Account Manager team. You also have the opportunity to work cross functionally with the Microbial Solutions Commercial team to meet and exceed sales quotas for a specific territory.
Essential Duties and Responsibilities:
- Drives sales in specified region.
- Point of contact for customer inquiries and outbound prospecting.
- Engage with existing customers and generating sales opportunities.
- Lead projects such as dormant account reimplementation, next generation products and end of life campaigns.
- Establish new customers and maintain/grow existing customer accounts.
- Establish and nurture positive, productive relationships with customer accounts end-users, management and purchasing contacts.
- Assist with territory opportunities and product lifecycle management.
- Partner with regional Account Managers to meet shared sales goals and manage territory opportunities.
- Work collaboratively with Marketing to drive product promotions and provide feedback on ROI.
- Share customer problems/concerns with relevant departments for quality resolution.
- Maintain a CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data.
- Provide pricing, create and submit individualised quotes and support price renewal price process in region.
- Client communications.
Job Qualifications:
- Education: Degree in marketing or equivalent.
- Experience: Some related experience in sales or customer services.
This position requires regular domestic and occasional international travel.
Our Microbial Solutions business group has a comprehensive portfolio of endotoxin testing, microbial detection and microbial identification products and services is unlike any other, and has been purposefully designed to meet the complex and ever-changing needs of the industry. We help clients to ensure product safety and quality with easy-to-use yet robust testing solutions that satisfy regulatory requirements, support critical decision making and improve operational efficiencies.
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years. At Charles River Laboratories, we recognize and recruit all talent. We are a company committed to the principle of diversity and inclusion and work daily in this direction.
Account Development Representative - Initial 6 Month FTC employer: Charles River
Contact Detail:
Charles River Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Development Representative - Initial 6 Month FTC
✨Tip Number 1
Familiarise yourself with the Microbial Solutions sector. Understanding the products and services offered by Charles River will help you engage more effectively with potential customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Charles River on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your customer service and sales experiences in detail. Be ready to share specific examples of how you've successfully managed accounts or driven sales, as this will be crucial for the Account Development Representative role.
✨Tip Number 4
Showcase your organisational skills by discussing any tools or methods you use to manage your workload. Since the role involves maintaining a CRM database and managing multiple accounts, demonstrating your ability to stay organised will set you apart.
We think you need these skills to ace Account Development Representative - Initial 6 Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in sales or customer service. Emphasise any specific achievements that demonstrate your ability to drive sales and manage accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are passionate about the role at Charles River. Mention your understanding of their mission and how your background aligns with their goals.
Highlight Relevant Skills: In your application, focus on key skills such as organisation, customer relationship management, and teamwork. Provide examples of how you've successfully used these skills in previous roles.
Follow Application Instructions: Ensure you follow all application instructions carefully. If they request specific documents or information, make sure to include everything they ask for to avoid any delays in processing your application.
How to prepare for a job interview at Charles River
✨Showcase Your Communication Skills
As an Account Development Representative, strong communication is key. Prepare to demonstrate your ability to engage with customers effectively, whether through phone or email. Think of examples where you've successfully resolved customer inquiries or generated sales opportunities.
✨Highlight Relevant Experience
Make sure to discuss your background in sales or customer service. Be ready to share specific instances where you drove sales or managed accounts, especially if they relate to the life sciences or similar industries. This will show that you understand the role's requirements.
✨Demonstrate Organisational Skills
The role requires good organisation skills, so be prepared to talk about how you manage your time and tasks. You might want to mention any tools or methods you use to keep track of sales opportunities and customer interactions, as this will reflect your ability to maintain a CRM database effectively.
✨Research Charles River and Microbial Solutions
Familiarise yourself with Charles River's mission and the Microbial Solutions portfolio. Understanding their products and services will allow you to ask insightful questions and show your genuine interest in the company, which can set you apart from other candidates.