At a Glance
- Tasks: Support clients post-implementation of investment management solutions and resolve application issues.
- Company: Join a leading financial solutions provider with a commitment to innovation.
- Benefits: Competitive salary, professional development, and opportunities for travel.
- Other info: Dynamic role with opportunities for growth and collaboration in a supportive environment.
- Why this job: Make a real impact in the financial industry while enhancing client experiences.
- Qualifications: 5+ years in financial solutions support and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client’s business and technical needs, training users, testing workflows, and resolving issues. The Specialist will liaise with Charles River Technical Support and Product resources to troubleshoot application issues and determine the optimal configuration. The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. Experience leading the implementation or support of Front, Middle or Back Office Investment Management systems is highly valued.
What You Will Be Responsible For:
- Have strong industry knowledge across multiple asset classes and navigate the CRD/Alpha ecosystem while establishing relationships with internal supporting teams.
- Analyze and evaluate requirements issues while providing product expertise and guidance throughout the post go-live journey.
- Educate customers on the methodologies and functionality provided by CRIMS; advise on best practices regarding the implementation and operation of Charles River solutions and services.
- Evaluate customer requirements to identify potential enhancements to Charles River solutions and services; document and communicate product improvements as part of customer-specific requirements or in response to marketplace trends.
- Maintain a client issues list and status reporting.
- Train users on existing workflows.
- Gather requirements for new asset classes, security types, and/or business lines: document requirements.
- Work with the Professional Services team to assign dedicated resources to accomplish deliverables.
- Contribute to software quality by clearly communicating defects to Client Support and Product Management; support the defect resolution process by providing clear defect descriptions and validating fixes; identify errors in documentation and suggest corrections and improvements.
What We Value:
- Strong industry knowledge across multiple asset classes and effective navigation of the CRD/Alpha ecosystem.
- Minimum of 5 years of experience with the implementation and/or support of mission-critical financial solutions; experience in a bank, hedge fund, asset manager, or wealth management firm is especially valuable.
- Hands-on experience implementing or supporting investment management software, preferably order management and compliance systems.
- Substantial knowledge of one or more of the following: fixed income, equity financial instruments; understanding of investment management or wealth management workflows, derivatives, and FX instruments.
- Technical savvy: understanding of multi-tier technical architectures and relational database structures; familiarity with SQL, FIX, and reporting tools.
- A strong record of customer service; ability to convey plans, issues, and concerns to clients and team members clearly, logically, and concisely; ability to influence key decision makers internally and externally.
- Customer-driven, teamwork oriented, and focused on delivering high-quality service to the customer.
- Strong time-management skills, able to manage multiple projects in parallel.
- Strong problem-solving and analytical skills.
Education & Preferred Qualifications:
- Degree in a business or technical field such as Finance, Mathematical Finance, Economics, Engineering, or Computer Science.
- An advanced degree or industry certification such as the CFA is a strong plus.
- 3 to 5+ years of relevant experience.
- Travel as required by the Customer.
Senior Consultant, Charles River Development, Assistant Vice President in London employer: Charles River Development
At State Street, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programs and opportunities for advancement within the financial services sector. Located in a vibrant area, we provide our team with a supportive environment that values diversity and inclusion, ensuring that every voice is heard and every contribution is recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Consultant, Charles River Development, Assistant Vice President in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Senior Consultant, Charles River Development, Assistant Vice President in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Charles River Development.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Charles River Development's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Charles River Development
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Charles River Development.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Charles River Development will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Charles River Development employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
