At a Glance
- Tasks: Manage and optimise Charles River IMS systems for clients, ensuring top-notch performance and support.
- Company: Join Charles River, a leader in investment management solutions with a global reach.
- Benefits: Enjoy generous medical care, flexible work options, and educational support for your growth.
- Other info: Opportunities for career development and a collaborative work environment await you.
- Why this job: Be part of a dynamic team enhancing investment management technology and making a real impact.
- Qualifications: Experience in financial services and strong technical skills are essential.
The predicted salary is between 50000 - 60000 € per year.
Company Profile: Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries. Charles River was acquired by State Street in October 2018.
Background: A client‑facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple clients as part of the Charles River Software as a Service (SaaS) offerings, which includes application management for hosted and non‑hosted clients.
Responsibilities:
- Client assistance in optimal use of the system
- User administration / privileges
- Parameter configuration changes
- System availability
- Application and database performance tuning
- Daily operational processing monitoring and support
- Charles River IMS and database software patches
- Charles River IMS version upgrades
- Assistance with problem support and resolution
- Business Continuity / Disaster Recovery assistance
- Working with Charles River colleagues to smoothly transition new clients to production operations
- Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River clients
- Participation in the development and ongoing refinement, enhancement, and continuous process improvement for the services
- Participation in the investigation, implementation, and operation of third‑party tools to enhance, automate, and streamline the delivery of the services
- Periodic out of hours support and/or weekend work
- Occasional travel to customer sites may be required for planning and review meetings.
Skills, Experience & Qualifications Required:
- Experience with financial services investment management, trading or related systems highly preferable (e.g., Charles River IMS)
- Proven ability to partner with various internal departments to deliver superior customer service
- Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions
- Experience with servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software, and disaster recovery / business continuity
- Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills
- Bachelor’s degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Mathematics or Statistics preferred
- Minimum of 3+ years’ relevant industry experience
Benefits: generous medical care, insurance and savings plans, flexible work program, development programs and educational support.
Primary System Analyst, Charles River Development, Officer in London employer: Charles River Development
At Charles River Development, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our employees benefit from generous medical care, flexible work programs, and robust development opportunities, all while contributing to a leading-edge platform that serves over 350 investment firms globally. Join us in a role that not only enhances your career but also allows you to make a meaningful impact in the financial services industry.
StudySmarter Expert Advice🤫
We think this is how you could land Primary System Analyst, Charles River Development, Officer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Charles River or similar firms. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to system analysis and client management. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! If you've got experience with SQL Server or any relevant tech, be ready to discuss specific projects or challenges you've tackled. Real-life examples can make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team.
We think you need these skills to ace Primary System Analyst, Charles River Development, Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Primary System Analyst role. Highlight your experience with financial services and any relevant systems like Charles River IMS. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and a personal touch.
Showcase Your Technical Skills:Don’t forget to highlight your technical skills, especially in MS SQL Server, Oracle, and any programming languages you know. We’re keen on candidates who can demonstrate their troubleshooting abilities and technical know-how.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Charles River Development
✨Know Your Systems
Make sure you brush up on your knowledge of Charles River IMS and similar investment management systems. Be ready to discuss how you've used these systems in the past, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, prepare examples that highlight your customer service experience. Think about times when you went above and beyond to help a client or resolved a tricky issue effectively.
✨Technical Troubleshooting Preparedness
Be prepared to demonstrate your technical troubleshooting skills. You might be asked to solve a hypothetical problem on the spot, so practice explaining your thought process clearly and logically.
✨Communicate Clearly
Strong communication skills are key for this position. Practice articulating your thoughts on complex topics in a simple way. This will show that you can effectively communicate with both technical and non-technical stakeholders.
