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- Tasks: Support clients post go-live by analysing requirements and training users.
- Company: Dynamic financial services company focused on client success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real difference by providing essential support to clients in investment management.
- Qualifications: 5+ years in financial solutions and strong customer service skills.
- Other info: Join a vibrant team and thrive in a fast-paced environment.
The predicted salary is between 42000 - 84000 £ per year.
A financial services company is seeking a Post Production Support Specialist to assist clients post go-live of their investment management solutions. The role involves:
- Analyzing requirements
- Training users
- Liaising with internal teams for issue resolution
Candidates should have:
- 5+ years of experience in financial solutions
- Technical understanding of multi-tier architectures
- Excellent customer service skills
This is an opportunity to work in a dynamic environment while providing critical support to clients.
Investment Management Post-Go-Live Support Specialist in London employer: Charles River Development
Contact Detail:
Charles River Development Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investment Management Post-Go-Live Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge of multi-tier architectures. We want you to be able to discuss how you can support clients post go-live with confidence and clarity.
✨Tip Number 3
Showcase your customer service skills! Think of examples from your past experience where you've gone above and beyond for clients. This will help you stand out as someone who truly understands the importance of client support.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Investment Management Post-Go-Live Support Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial solutions and technical understanding. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about investment management and how your skills can help us support our clients effectively. Keep it engaging and personal!
Showcase Your Customer Service Skills: Since this role involves liaising with clients, it’s crucial to demonstrate your excellent customer service skills. Share examples of how you've successfully resolved issues or trained users in the past – we love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Charles River Development
✨Know Your Financial Solutions
Make sure you brush up on your knowledge of investment management solutions. Be ready to discuss specific examples from your past experience where you've successfully supported clients post go-live. This will show that you understand the nuances of the role and can hit the ground running.
✨Technical Savvy is Key
Since the role requires a technical understanding of multi-tier architectures, be prepared to explain how these systems work. You might want to review common issues that arise in such environments and how you've resolved them in the past. This will demonstrate your problem-solving skills and technical expertise.
✨Customer Service Excellence
Highlight your customer service skills during the interview. Prepare examples of how you've trained users or liaised with internal teams to resolve issues. Showing that you can communicate effectively and empathise with clients will set you apart from other candidates.
✨Dynamic Environment Adaptability
This role is in a dynamic environment, so be ready to discuss how you've adapted to changes in previous positions. Share stories that illustrate your flexibility and ability to thrive under pressure, as this will resonate well with the company's needs.
