At a Glance
- Tasks: Manage complex FIX implementations and provide technical assistance via various channels.
- Company: Charles River Development is a leading provider of investment management solutions.
- Benefits: State Street offers equal opportunity employment and affirmative action policies.
- Other info: Expert knowledge in FIX protocol and Charles River application is essential.
- Why this job: Join as an Assistant Vice President to influence FIX integration product direction.
- Qualifications: Requires a four-year degree in a technical field and seven years of experience.
The predicted salary is between 80000 - 100000 £ per year.
Manage complex FIX implementations and upgrades.
Respond to requests for technical assistance via phone, email or in person (remotely or on-site).
Diagnose software and connection issues and recommend the appropriate solution.
Analyze problems, answer questions, and provide training related to the software.
Identify and test workarounds for bugs or deficiencies in the software and/or associated FIX infrastructure.
Research issues dealing with third party software.
Follow a standard set of procedure and methods when responding to customer requests or inquiries.
Conduct research on questions and issues using available information resources and other FIX Analysts.
Keep a detailed log of all customer interactions and prepares resolution reports for issues reported by the customer.
Maintain Best Practices for FIX Onboarding and Integrations.
Requirements
- Four (4) year degree in a technical field such as Finance, Economics, Mathematical Finance, Computer Information Systems, or relevant field.
- Seven (7) years of overall work experience.
- Advanced working knowledge of FIX protocol and its implementation/integration.
- Advanced financial knowledge with focus on Derivative instruments, Fixed Income, and Equity financial instruments.
- Prior trading support.
- At least five (5) years of experience on the Charles River application.
Skills & Key Activities
- All skills & activities of Senior FIX Analyst level.
- Evangelize standard support operating methods and processes to all levels of the support team.
- Management level thinking, demonstrates perceptive skills of situations, can see the larger picture of issues.
- Thought leader regarding product direction as it pertains to FIX integration product area.
- Engaged by product management and development for insights based on support experience.
CRD Application Knowledge
- Expert knowledge in FIX at both the technical and functional areas.
- Advanced understanding in two (2) additional major areas and five (4) additional minor product areas.
FIX Analyst, Charles River Development, Assistant Vice President in London employer: Charles River Development
Located at State Street, Charles River Development focuses on investment management solutions. The team values advanced financial knowledge and offers a collaborative environment for technical experts in FIX protocol.
