At a Glance
- Tasks: Manage complex FIX implementations and provide technical assistance to clients.
- Company: Join a leading financial services firm with a commitment to innovation.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and career advancement.
- Why this job: Be at the forefront of financial technology and make a real impact in the industry.
- Qualifications: Degree in a technical field and extensive experience with FIX protocol.
The predicted salary is between 60000 - 80000 £ per year.
Manage complex FIX implementations and upgrades. Respond to requests for technical assistance via phone, email or in person (remotely or on-site). Diagnose software and connection issues and recommend the appropriate solution. Analyze problems, answer questions, and provide training related to the software. Identify and test workarounds for bugs or deficiencies in the software and/or associated FIX infrastructure. Research issues dealing with third party software. Follow a standard set of procedure and methods when responding to customer requests or inquiries. Conduct research on questions and issues using available information resources and other FIX Analysts. Keep a detailed log of all customer interactions and prepares resolution reports for issues reported by the customer. Maintain Best Practices for FIX Onboarding and Integrations.
Requirements
- Four (4) year degree in a technical field such as Finance, Economics, Mathematical Finance, Computer Information Systems, or relevant field.
- Seven (7) years of overall work experience.
- Advanced working knowledge of FIX protocol and its implementation/integration.
- Advanced financial knowledge with focus on Derivative instruments, Fixed Income, and Equity financial instruments.
- Prior trading support.
- At least five (5) years of experience on the Charles River application.
Skills & Key Activities
- All skills & activities of Senior FIX Analyst level.
- Evangelize standard support operating methods and processes to all levels of the support team.
- Management level thinking, demonstrates perceptive skills of situations, can see the larger picture of issues.
- Thought leader regarding product direction as it pertains to FIX integration product area.
- Engaged by product management and development for insights based on support experience.
CRD Application Knowledge
- Expert knowledge in FIX at both the technical and functional areas.
- Advanced understanding in two (2) additional major areas and five (4) additional minor product areas.
FIX Analyst, Charles River Development, Assistant Vice President employer: Charles River Development
At Charles River Development, a part of State Street, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. With competitive benefits, flexible work arrangements, and a strong commitment to professional development, we provide ample opportunities for growth in the rapidly evolving financial services sector. Join us in EMEA, where your contributions will directly impact our innovative solutions and help shape the future of investment management.
