Human Capital Assistant in London

About Charles River Associates

Charles River Associates (CRA) is a leading global consulting firm specializing in economic, financial, and management consulting services. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its unique combination of functional expertise and industry knowledge, and for its objective solutions to complex problems.

The Human Capital team comprises more than 20 colleagues committed to attracting, developing, and retaining excellent staff across the firm. Our inspiring, motivated and action-driven team resides in multiple offices across North America and Europe and uses web-based project management and collaboration tools. We work with senior leadership who embrace new ideas and methodologies.

Position Overview

The global Talent Acquisition team drives the momentum of CRA. As a Human Capital Assistant, you will be responsible for supporting recruiting operations and executing detailed interview schedules with many moving parts: participants, time zones, conference rooms and technology. Your primary goal is to ensure a first-class experience for interviewees and interviewers alike. Additional responsibilities supporting our Talent Development team will provide an expanded view of human resources functions.

• Perform day-to-day scheduling of the candidate life-cycle for a team of Recruiters covering a variety of practice areas, offices, and levels;
• Post job postings, schedule interviews and manage logistics of the interview process;
• Coordinate internal recruitment communications, customise schedules and organise event logistics;
• Track relevant recruiting metrics in our Applicant Tracking System (Greenhouse) to be used in data-driven reports to evaluate recruiting investments;
• Respond to routine recruiting questions from candidates, hiring managers, employees and vendors;
• Contribute to ongoing Talent Acquisition projects, i.e. campus recruiting efforts, training and outreach with recruiting ambassadors, creating candidate collateral and presentation materials and other initiatives;
• Initiate, track and audit all background checks for incoming hires globally;
• Coordinate manager assignments and start dates, onboarding schedules, and coordination of facilitators to support the new hire experience;
• Work directly with IT to coordinate technology needs for future trainings and onboarding sessions, and Marketing to distribute new hire gifts;
• Provide on the ground support for training programs;
• Reconcile purchasing card charges;
• Other duties as assigned from time to time.

Desired Qualifications

• BA/BS degree or 4 years work experience in lieu of degree;
• Minimum 1 year relevant work experience in a professional services firm, campus recruiting experience preferred, but not required;
• Advanced knowledge of Excel (v-lookups, pivot tables) preferred; Intermediate skills in Outlook, PowerPoint, and Word;
• Experience working with an ATS (Greenhouse) desirable;
• Demonstrated track record of productivity, able to advance tasks with diplomacy and tact, and a willingness to take ownership of work;
• Strong problem-solving skills, able to find creative solutions without getting flustered, and willing to dig for an answer;
• Exceptional attention to detail, focused ability to prioritise and manage multiple tasks with tight turnarounds and multiple time zones;
• Good judgment, aware of confidentiality expectations, and discretion with sensitive information.