General Duties
- To test and fault diagnose units
- Disassembly and assembly of units
- Repair units in accordance with repair procedures
- Repair units in line with daily and weekly KPIS
- Basic Diagnosing
- Re-Evaluations
- Using the PC diagnostic system and verifying test results
- Using Windows Apps to obtain test software and create tools based on the provided instructions
- Reading technical documentation
- Part fitting and Final QC of multi-vendor brands
- Insurance work
- Understand Teardown process and spare part retention
- Diagnosing all laptops and difficult faults
- Software issues
- Repair of all laptop modules
- Soldering
Skills & Experience Required
- Confident in using small screw drivers and other tools.
- Knowledge of basic product function and interest in electrical repair
- Knowledge of hardware recognition
- Able to use Windows apps
- Excellent attention to detail
- Able to think outside of the box to find solutions
- Basic computer skills including use of databases
- Dedicated and able to follow processes.
- Excellent manual