Senior Evaluation Manager – Public & Social Sector Insight

Senior Evaluation Manager – Public & Social Sector Insight

Full-Time No working from home possible
Charles Moore Associates
Senior Evaluation Manager – Public & Social Sector Evaluation

Location: Remote (UK‑based, occasional travel)

Contract: Full‑time, permanent

Eligibility: Must be UK‑based with existing entitlement to work in the UK (no sponsorship).

This is a senior, client‑facing consultancy role leading the design and delivery of evaluation projects across public‑sector and third‑sector organisations. You will manage a portfolio of complex evaluations, integrate multiple evidence sources, and provide clear, actionable insight that supports service improvement, policy development and organisational learning.

Key responsibilities
  • Evaluation delivery — Set up, manage and deliver evaluation and mixed‑methods projects across diverse policy and service areas.
  • Theory‑based design — Lead the development of Theories of Change, logic models, evaluation frameworks, research questions and analytical approaches.
  • Research planning — Translate evaluation frameworks into practical research plans, identifying methods, sampling, evidence sources, milestones and risks.
  • Quantitative tools — Design questionnaires, measurement scales, monitoring frameworks and other quantitative instruments.
  • Qualitative tools — Develop topic guides, interview schedules, focus group guides, observation frameworks and participatory methods.
  • Workshop facilitation — Lead stakeholder and participant workshops, including Theory of Change sessions, learning workshops and findings presentations.
  • Fieldwork oversight — Oversee qualitative and quantitative data collection, coordinating internal teams and external partners.
  • Analysis & triangulation — Analyse and interpret mixed‑methods data, triangulating evidence to produce robust findings and recommendations.
  • Reporting & insight — Produce high‑quality reports, executive summaries, case studies and presentations tailored to senior audiences.
  • Client engagement — Present findings, respond to challenge confidently, and support clients in translating evidence into action.
  • Quality assurance — Provide peer review, support continuous improvement and contribute to team development.
Client & project management
  • Act as day‑to‑day lead for a portfolio of clients, managing plans, budgets, risks and progress.
  • Build trusted client relationships through clear communication and responsive consultancy.
  • Identify opportunities to grow existing accounts.
  • Lead multiple projects simultaneously with strong governance, documentation and risk management.
Business development
  • Tender writing — Identify opportunities, write and price tenders, and pitch for new work.
  • Contribute to annual sales targets and development of new service offerings.
  • Support improvements to sales processes and promotional activity.
  • Attend conferences, present papers and contribute to thought leadership.
Essential experience
  • Over 5 years’ experience delivering evaluation projects end‑to‑end.
  • Experience working with public‑sector or third‑sector clients.
  • Strong capability in designing evaluation frameworks, logic models and Theories of Change.
  • Skilled in both qualitative and quantitative methods.
  • Confident analysing data and translating evidence into clear narratives.
  • Excellent client management, communication and presentation skills.
  • Strong organisational and project management capability.
  • Experience bidding and pitching for new work.
  • Excellent MS Office skills (Word, PowerPoint, Excel/Access).
Desirable experience
  • Commercial skills in developing leads and achieving sales targets.
  • Behaviour change theory and models.
  • Advanced analytical techniques (e.g., SROI, quasi‑experimental design, value for money).
  • Economic evaluation.
  • Full UK driving licence.
  • Ability to work occasional evenings/weekends when required.
Personal qualities
  • Collaborative team player with strong ownership and accountability.
  • Clear, confident communicator.
  • Strong commitment to social value, ethical practice and inclusive evaluation.
  • Curious, proactive and committed to continuous learning.
  • Able to build productive relationships with colleagues, clients and stakeholders.

Senior Evaluation Manager – Public & Social Sector Insight employer: Charles Moore Associates

As a leading international insights organisation, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to excel in their roles. With a hybrid working structure and a focus on professional development, our Senior Qualitative Project Manager will have the opportunity to lead high-profile projects while enjoying a collaborative environment that values innovation and continuous improvement. Join us to be part of a growing team where your contributions are recognised and rewarded, and where you can advance your career in qualitative research across multiple markets.

Charles Moore Associates

Contact Details:

Charles Moore Associates Recruitment Team