Research Manager - Social & Public Sector Research in Maidstone

Research Manager - Social & Public Sector Research in Maidstone

Maidstone Full-Time 40000 - 45000 £ / year (est.) Working from home possible
Charles Moore Associates

At a Glance

  • Tasks: Lead impactful quantitative research projects that drive social change and improve community services.
  • Company: Independent consultancy focused on delivering meaningful insights for the public and third sectors.
  • Benefits: Remote work, competitive salary, and a supportive culture with professional development opportunities.
  • Other info: Join a collaborative team passionate about social impact and continuous improvement.
  • Why this job: Make a real difference by using your research skills to influence policy and community outcomes.
  • Qualifications: 5+ years in quantitative research, strong analytical skills, and project management experience.

The predicted salary is between 40000 - 45000 £ per year.

  • Research Manager
  • Social & Public Sector Research
  • Remote (UK-based)
  • Full-time

About the Opportunity Are you an experienced quantitative researcher looking to use your skills to deliver meaningful social impact?

Our client is an independent research, insight and evaluation consultancy that helps organisations across the public and third sectors make better decisions through robust evidence, meaningful insight and high-quality research.

As a

Research Manager , you'll lead a diverse portfolio of quantitative research projects, managing studies from design through to delivery and helping clients turn insight into action.

You'll work closely with senior stakeholders, contribute to methodological innovation, and play a key role in delivering research that improves services and outcomes for communities.

The Role This is a hands-on consultancy role offering significant project ownership and client exposure.

You'll be responsible for designing and managing high-quality quantitative research projects, overseeing fieldwork, analysis, reporting and client communication.

Working across telephone, online and face-to-face methodologies, you'll help clients understand their audiences, evaluate performance, and make evidence-based decisions.

Key Responsibilities

  • Manage quantitative research projects from proposal through to delivery
  • Design questionnaires, sampling strategies, weighting plans and research methodologies
  • Lead multi-mode studies across telephone, online and face-to-face channels
  • Oversee project timelines, budgets, resources and quality assurance processes
  • Analyse data and generate clear, actionable insights
  • Produce engaging reports, presentations and client-ready outputs
  • Present findings and recommendations to senior stakeholders
  • Support the development of dashboards and data visualisation tools
  • Mentor and support junior team members
  • Contribute to innovation, continuous improvement and best practice across the research team

About You Essential Experience

  • Minimum 5 years' experience in quantitative market research or social research
  • Strong understanding of sampling, weighting and statistical quality principles
  • Proven experience managing quantitative research projects from design through to delivery
  • Excellent analytical, reporting and communication skills
  • Experience presenting findings to senior clients and stakeholders
  • Strong project management and organisational skills
  • Ability to manage multiple projects and deadlines simultaneously
  • Good understanding of telephone, online and face-to-face research methodologies
  • UK-based with full right to work in the UK

Desirable Experience

  • Customer Experience (CX) or resident satisfaction research
  • Public sector, local government, housing or not-for-profit sector research
  • Employee engagement, segmentation or key driver analysis
  • Experience with Power BI, Tableau or similar visualisation tools
  • Knowledge of Forsta, SQL or advanced Excel
  • Experience with CRM or customer feedback platforms

What We're Looking For You'll combine strong technical research expertise with confident consultancy skills and a genuine passion for using insight to improve services and outcomes.

You'll be

  • Naturally curious and insight-driven
  • A confident and credible communicator
  • Highly organised and detail-oriented
  • Collaborative and supportive in your approach
  • Comfortable managing client relationships
  • Passionate about delivering research that has a positive social impact

What's on Offer?

  • Fully remote UK-based working
  • Salary of
  • £40,000-£45,000
  • Competitive benefits package
  • Opportunity to work on meaningful public and third-sector research projects
  • Diverse and stimulating client portfolio
  • Supportive, values-driven culture
  • Ongoing professional development and career progression opportunities

If you're an experienced researcher looking for a role where your work can influence policy, services and community outcomes, we'd love to hear from you.

Research Manager - Social & Public Sector Research in Maidstone employer: Charles Moore Associates

As a leading international insights organisation, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to excel in their roles. With a hybrid working structure and a focus on professional development, our Senior Qualitative Project Manager will have the opportunity to lead high-profile projects while enjoying a collaborative environment that values innovation and continuous improvement. Join us to be part of a growing team where your contributions are recognised and rewarded, and where you can advance your career in qualitative research across multiple markets.

Charles Moore Associates

Contact Details:

Charles Moore Associates Recruitment Team

We think you need these skills to ace Research Manager - Social & Public Sector Research in Maidstone

Quantitative Research
Project Management
Data Analysis
Statistical Quality Principles
Questionnaire Design
Sampling Strategies
Weighting Plans