At a Glance
- Tasks: Lead and elevate qualitative project management across multiple markets and time zones.
- Company: A leading international insights agency specialising in qualitative fieldwork.
- Benefits: Hybrid working structure, senior leadership role, and opportunity to shape the future.
- Other info: Dynamic environment with opportunities for operational improvement and career growth.
- Why this job: Make a real impact on high-profile international qualitative projects and build a strong team.
- Qualifications: Strong international qualitative fieldwork experience and proven B2B market research skills.
The predicted salary is between 55000 - 65000 £ per year.
A leading international insights agency specialising in complex, multi‑market qualitative fieldwork is seeking a Head of Qualitative Project Management to lead and elevate its entire qualitative delivery function. This role is ideal for someone who thrives in fast‑paced qual environments and brings calm structure, operational rigour and strong leadership to high‑stakes fieldwork.
The Role
- You will take ownership of the full qualitative operations function, ensuring projects run smoothly across multiple countries, time zones and audience types.
- You’ll bring clarity, discipline and scalable processes to a team delivering fast‑paced, multi‑market qualitative research.
- Lead end‑to‑end multi‑market qual delivery.
- Own feasibility, scoping and operational planning.
- Oversee screeners and quotas, recruitment strategy and quality control.
- Manage supplier relationships and build structured vendor processes.
- Coach and develop PMs and PEs, raising delivery standards.
- Troubleshoot live qualitative fieldwork across markets and methodologies.
- Drive workflow optimisation, capacity planning and operational improvement.
- Act as senior client‑facing lead on timelines, governance and delivery discipline.
What You Must Bring
- Strong international qualitative fieldwork experience.
- Proven B2B qualitative market research experience (business decision‑makers, professionals, niche audiences).
- Confidence managing complex multi‑market programmes.
- Experience overseeing respondent recruitment, suppliers and moderators.
- A calm, organised, delivery‑focused style.
- Leadership experience within qualitative operations or project management.
- Operational mindset: process improvement, scalable delivery, workflow structure.
- Excellent communication and stakeholder management.
Why This Role
- Shape the future of a qualitative delivery function.
- Build capability and raise standards across a growing PM team.
- Work closely with senior leadership on quality, efficiency and growth.
- Deliver high‑profile international qualitative projects.
- Hybrid working structure.
We think you need these skills to ace Head Of Qualitative Project Management — Leading Multi‑market Qual Fieldwork Agency
Qualitative Research
Project Management
Operational Planning
Supplier Relationship Management
Recruitment Strategy
Quality Control
Leadership
