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For Companies At a Glance
- Tasks: Be the friendly face of our showroom, welcoming customers and ensuring a top-notch experience.
- Company: Join one of the UK's top automotive retailers with a supportive and inclusive culture.
- Benefits: Enjoy competitive pay, generous leave, health perks, and discounts on tech and lifestyle.
- Why this job: Make a real difference in customer experiences while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for delivering excellent customer service.
- Other info: Great career growth opportunities and a fun team atmosphere await you!
Overview
Showroom Host
Charles Hurst Belfast Used Direct
£12.21 per hour
Monday & Tuesday 09.00 am – 17.00 pm, Thursday 12.00 am – 20.00 pm, Friday 09.00 am to 17.00 pm, Saturday 09.00 am to 15.00 pm.
At Lookers Charles Hurst Used Direct we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom host you will be our customers first point of contact and are crucial in providing Charles Hurst a world-class experience.
Our reception team or as we sometimes like to call them, Showroom Hosts are passionate about delivering first class customer experiences and let their warm, friendly personality shines through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!
- Being the first point of contact for our customers.
- Ensuring the dealership is kept tidy and well presented at all times and that customers are taken care of.
- Contributing to a happy, positive working and team environment.
- Assisting with general administrative duties in the dealership with accuracy and attention to detail.
- Customer facing role with requirements to work over the phone and via email too.
- Always maintain highest levels of professionalism.
You will be someone who has pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner.
Having experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important.
About us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Critical illness cover for peace of mind during life\’s most challenging moments
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free Will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application issuccessful,we will conduct relevant employment checks prior to you commencing employment with us.Thesewill includeverifying your recent employment, address, credit historyandastandardcriminal recordcheck. For roles that require you to drive, adriving licence checkwill also be carried out.Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
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Showroom Host / Receptionist employer: Charles Hurst
Contact Detail:
Charles Hurst Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host / Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lookers and Charles Hurst. Understanding their values and what they stand for will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with being a Showroom Host.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional, as this reflects your understanding of the importance of presentation in the showroom.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Showroom Host / Receptionist
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention how your background aligns with our values of providing a world-class customer experience.
Attention to Detail: As a Showroom Host, attention to detail is key. Double-check your application for any typos or errors before submitting it. A polished application reflects your professionalism!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Charles Hurst
✨Know the Company
Before your interview, take some time to research Lookers Charles Hurst. Understand their values, mission, and what makes them stand out in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Your Personality
As a Showroom Host, your warm and friendly personality is key. During the interview, let your enthusiasm shine through. Share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate that you embody the qualities they’re looking for.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare responses that highlight your problem-solving skills and ability to maintain professionalism under pressure. Practising these scenarios can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Showroom Host. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the role.