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For Companies At a Glance
- Tasks: Engage potential customers through calls and emails, building strong relationships.
- Company: Join one of the UK's top automotive retailers with a supportive culture.
- Benefits: Competitive salary, generous leave, health perks, and discounts on tech and lifestyle.
- Why this job: Be part of an award-winning team and grow your career in a dynamic environment.
- Qualifications: Experience in telesales or telemarketing, with strong communication skills.
- Other info: Enjoy structured pay progression and extensive training opportunities.
The predicted salary is between 22600 - 23400 £ per year.
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we are committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Fleet Financial is one of the UK’s top 50 leasing companies, managing over 4,500 cars and vans for more than 1,300 customers. We are a dynamic, ambitious, and forward-thinking business with exciting plans for continued growth. We are now looking to recruit an Outbound Telemarketing Executive to support our business development strategy and help drive continued success.
The Role: As an Outbound Telemarketing Executive, you will be responsible for identifying and engaging potential customers, developing a strong pipeline of prospects, and maintaining accurate records on our CRM system.
- Engaging with businesses ranging from sole traders to large corporate customers via outbound calls, email, and LinkedIn
- Developing a robust pipeline of prospects and booking appointments for the business development team
- Achieving monthly, quarterly, and annual targets and KPIs
- Regularly updating and maintaining the CRM system
- Maintaining ongoing contact with prospects and existing customers
About You:
- Proven experience in outbound telesales, telemarketing, or appointment setting (essential)
- Excellent verbal and written communication skills with a confident phone manner
- Strong influencing and negotiation skills
- Previous experience using CRM systems
- Ability to multitask, prioritise, and manage time effectively
- Track record of exceeding targets and KPIs
- Self-motivated with the ability to build long-term relationships with customers and colleagues
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months full pay for maternity and adoption leave, and 2 weeks full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Health Wellbeing: Eyecare vouchers, Smart Health - 24/7 access to GP services, dental insurance, critical illness cover
- Financial Wellbeing: MyView PayNow, free will writing services, flexible life assurance options
- Leisure Lifestyle: Discounted gym memberships, travel insurance, access to home and technology vouchers, and exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out.
Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
Outbound Telemarketing Executive in Belfast employer: Charles Hurst
Contact Detail:
Charles Hurst Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Telemarketing Executive in Belfast
✨Tip Number 1
Get to know the company inside out! Research their values, recent news, and what makes them tick. This way, when you chat with them, you can show you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your pitch! You’ll want to sound confident and engaging on those calls. Try rehearsing with a friend or in front of the mirror to nail that perfect delivery.
✨Tip Number 3
Network like a pro! Use LinkedIn to connect with current employees or industry professionals. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 4
Don’t forget to follow up! After any interaction, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to build those long-term relationships!
We think you need these skills to ace Outbound Telemarketing Executive in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Outbound Telemarketing Executive role. Highlight your experience in outbound telesales and any relevant achievements that showcase your ability to exceed targets and KPIs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description, especially your communication and relationship-building abilities.
Showcase Your CRM Experience: Since maintaining accurate records on a CRM system is key, be sure to mention any previous experience you have with CRM tools. If you've used specific systems, name them and describe how you utilised them to manage customer relationships.
Apply Through Our Website: Don't forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Plus, it shows you're serious about joining our award-winning team at Fleet Financial.
How to prepare for a job interview at Charles Hurst
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their position in the automotive industry and be ready to discuss how your skills in outbound telemarketing can contribute to their success.
✨Practice Makes Perfect
Rehearse common interview questions related to telemarketing and sales. Prepare examples from your past experiences that showcase your ability to exceed targets and build relationships with customers.
✨Show Off Your Communication Skills
Since this role requires excellent verbal and written communication, practice speaking clearly and confidently. You might even want to do a mock call with a friend to get comfortable with the phone manner expected in the role.
✨Be Ready to Discuss CRM Experience
Familiarise yourself with CRM systems if you haven't already. Be prepared to talk about your experience using them, how you've maintained records, and how it has helped you manage your prospects effectively.
