Charles Hurst, a leading UK automotive retailer, seeks a commercially driven Retention Advisor for the Head Office Aftersales team. This new role aims to increase customer retention and service plan penetration by engaging Usedirect and existing customers, and by leveraging CRM data.
The position involves collaborating with Aftersales, Marketing, and Dealership teams to refine messaging, track outcomes, and ensure profitability through cost-neutral initiatives.
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Aftersales Retention Advisor: Drive Service Plan Growth employer: Charles-Hurst
As one of the top three automotive retailers in the UK, we pride ourselves on our commitment to our employees, offering a comprehensive rewards and benefits package that supports both career growth and personal wellbeing. At our Charles Hurst Head Office, you will find a collaborative work culture that values each individual's contribution, alongside opportunities for professional development through manufacturer brand training and management support. Join us to be part of a dynamic team that celebrates success and fosters an inclusive environment where everyone can thrive.
