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- Tasks: Join our team as a Parts Advisor, managing customer orders and ensuring smooth operations.
- Company: Charles Hurst Belfast Kia is a leading motor vehicle retailer in the UK, representing 32 manufacturers.
- Benefits: Enjoy competitive salaries, enhanced holidays, health support, and potential bonuses.
- Why this job: Be part of a friendly team, develop your skills, and celebrate success together.
- Qualifications: Previous experience in a similar role and excellent communication skills are essential.
- Other info: We promote an inclusive environment and offer training for career growth.
The predicted salary is between 26000 - 27000 £ per year.
OTE GBP £30,300.00/Yr.
Overview
Belfast Kia
Hours: Monday - Thursday 8.30am - 5.30pm, Friday 8.30am - 5.00pm. Saturday on rota 1 in 3
Salary: £26,000 - £27,000 per annum plus bonus up to £3,300
Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, here in Charles Hurst Belfast Kia ahead of a successful year we have a brand new role available and we are on the hunt for a Parts Advisor. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our Charles Hurst parts department.
Working alongside a team of experienced parts advisors, you will be able to build relationships and manage our customers' expectations. As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.
- Assisting the Parts department with daily duties
- Completing Vehicle health checks for workshop
- Ensuring all items are correctly located and stock control
- Receiving orders & ensuring returns are up to date
- Answering calls from customers
- Providing excellent customer care
You will have previous experience gained in a similar role. You will possess excellent communication skills and practical knowledge of computer systems. It is important that you are able to work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.
Lookers/Charles Hurst are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus:
- Enhanced holidays that increase with service
- Eligibility to join one of our car schemes
- Critical illness cover after 2 years and Life Assurance
- Smart Health - free access to support 24 hours a day, 365 days a year
- Enhanced paid maternity, paternity and adoption leave
- For some roles a company car and additional earning potential through commission or bonus.
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards.
So? What are you waiting for? Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.
Parts Sales Consultant/Parts Advisor employer: Charles Hurst PLC
Contact Detail:
Charles Hurst PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Consultant/Parts Advisor
✨Tip Number 1
Familiarise yourself with the Kia brand and its products. Understanding the specific parts and services offered by Kia will not only help you in conversations with customers but also demonstrate your genuine interest in the role during any interviews.
✨Tip Number 2
Network with current or former employees of Charles Hurst or similar dealerships. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Parts Advisor position.
✨Tip Number 3
Prepare to showcase your customer service skills. Since the role involves dealing with customers directly, think of examples from your past experiences where you provided excellent service or resolved issues effectively.
✨Tip Number 4
Be ready to discuss your experience with inventory management and computer systems. Highlighting your practical knowledge in these areas will show that you are well-equipped to handle the administrative functions of the job.
We think you need these skills to ace Parts Sales Consultant/Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor. Focus on your customer service skills, knowledge of parts management, and any previous roles in similar environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to work in a team. Mention specific examples of how you've successfully managed customer expectations in past roles.
Highlight Key Skills: In your application, emphasise your communication skills, attention to detail, and ability to work independently. These are crucial for the role and will help you stand out.
Follow Application Instructions: Ensure you complete the application process as directed on the careers page. Double-check that all required documents are submitted and that your information is accurate before hitting 'submit'.
How to prepare for a job interview at Charles Hurst PLC
✨Know Your Products
As a Parts Sales Consultant, it's crucial to have a solid understanding of the products you'll be dealing with. Familiarise yourself with the parts and accessories relevant to the vehicles sold at Charles Hurst Belfast Kia. This knowledge will help you answer customer queries confidently and demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Customer care is at the heart of this role. Prepare examples from your previous experience where you've successfully managed customer expectations or resolved issues. Highlighting your ability to build relationships and provide excellent service will set you apart from other candidates.
✨Demonstrate Teamwork
This position requires working closely with a team of experienced parts advisors. Be ready to discuss how you've collaborated with others in past roles. Emphasising your ability to work both independently and as part of a dynamic team will show that you're a good fit for their culture.
✨Prepare for Administrative Questions
Since the role involves completing administrative functions accurately and timely, be prepared to discuss your organisational skills and experience with computer systems. You might be asked about how you handle stock control or process orders, so think of specific examples that showcase your attention to detail.
