Wholesale Tyres Service Advisor New Belfast, Northern Ireland, United Kingdom
Wholesale Tyres Service Advisor New Belfast, Northern Ireland, United Kingdom

Wholesale Tyres Service Advisor New Belfast, Northern Ireland, United Kingdom

Belfast Full-Time 29000 - 35000 £ / year (est.) No home office possible
Charles Hurst Group

At a Glance

  • Tasks: Deliver exceptional customer service and manage tyre sales to businesses.
  • Company: Top automotive retailer in the UK with a focus on people and development.
  • Benefits: Competitive salary, generous leave, health support, and discounts on tech and gym memberships.
  • Why this job: Join a friendly team and grow your career in the fast-paced automotive industry.
  • Qualifications: Energetic, enthusiastic, and strong communication skills; experience in customer service is a plus.
  • Other info: Opportunities for training and career progression in a supportive environment.

The predicted salary is between 29000 - 35000 £ per year.

Location: Belfast, Northern Ireland, United Kingdom

About Us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Service Advisor – Sydenham Tyres Wholesale Department

Hours: Monday–Thursday 8.00am–5.00pm, Friday 8.00am–4.00pm, Saturday 8am-12pm (on a rota basis)

Salary: £29,000 basic salary (OTE up to £35,000)

We’re on the lookout for a Service Advisor to join our busy and friendly team at Sydenham Wholesale Tyre Centre. As a key member of our aftersales department, you’ll play a vital role in delivering an exceptional customer experience from start to finish. You’ll report directly to our Trade Sales Manager Lynda, who will support your ongoing development and help you gain valuable experience in the fast‑paced automotive wholesale environment. This is an exciting opportunity for someone who enjoys working with people, thrives on delivering great service, and is eager to grow their career within one of the most trusted names in the industry.

What You’ll Be Doing: As a wholesale tyre service advisor, you will be selling tyres in large quantities to businesses such as garages, car dealerships, and other retailers, rather than directly to individual consumers. Your role will involve:

  • Building relationships with business clients
  • Understanding their needs for different types of vehicles
  • Managing inventory
  • Organising deliveries
  • Inventory administration
  • Providing expert advice on brands and performance to help businesses make profitable purchasing decisions

You will also work alongside our retail side of the business to ensure customer satisfaction. There is also potential to learn and evolve into purchasing tyre stock from our wholesale suppliers.

What We’re Looking For: You’ll be someone with energy, enthusiasm, and a genuine passion for delivering great customer service. Strong communication skills and the ability to build rapport quickly are essential. You may already have experience in the automotive industry, or perhaps you’ve worked in another customer‑facing sector such as retail or banking—what matters most is your positive attitude and desire to help people. Experience using Kerridge / ADP or similar dealer systems would be an advantage but not a requirement.

Core Benefits:

  • Competitive salaries with structured pay scales and progression as you grow within the business
  • Generous annual leave that increases with your length of service
  • Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
  • Access to Techscheme for discounted technology purchases with flexible payments
  • Eyecare vouchers to help cover vision care needs
  • Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
  • Dental insurance for everyday dental care and unexpected treatments
  • Optional critical illness cover for peace of mind during life's most challenging moments
  • Financial Wellbeing
  • MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
  • Free will writing services to help plan for the future
  • Flexible life assurance options and partner life assurance for added protection
  • Discounted gym memberships to support an active lifestyle
  • Travel insurance to help you explore with confidence
  • Access to home and technology vouchers
  • Beyond card and a wide range of exclusive retail and lifestyle discounts

Commitment to Development: We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Equal Opportunities: Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Employment Checks: If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6‑month probation period commencing from your start date.

Data Privacy: We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

Wholesale Tyres Service Advisor New Belfast, Northern Ireland, United Kingdom employer: Charles Hurst Group

As one of the top three automotive retailers in the UK, we pride ourselves on fostering a supportive and inclusive work environment at our Sydenham Wholesale Tyre Centre in Belfast. Our commitment to employee development is reflected in our comprehensive rewards package, generous leave policies, and ongoing training opportunities, ensuring that every team member can thrive both personally and professionally while contributing to an exceptional customer experience.
Charles Hurst Group

Contact Detail:

Charles Hurst Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Wholesale Tyres Service Advisor New Belfast, Northern Ireland, United Kingdom

✨Tip Number 1

Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your pitch! Be ready to explain why you're the perfect fit for the Service Advisor role. Highlight your customer service skills and any relevant experience in the automotive industry.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Sydenham Wholesale Tyre Centre.

We think you need these skills to ace Wholesale Tyres Service Advisor New Belfast, Northern Ireland, United Kingdom

Customer Service
Communication Skills
Relationship Building
Inventory Management
Sales Skills
Problem-Solving Skills
Automotive Knowledge
Attention to Detail
Time Management
Teamwork
Adaptability
Experience with Dealer Systems (Kerridge / ADP)
Positive Attitude
Enthusiasm

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about the role and ready to bring your energy to our team.

Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight any relevant experience in customer-facing positions or the automotive industry, and don’t forget to mention your communication skills!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key skills and experiences are easy to spot. A well-structured application goes a long way!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at Charles Hurst Group

✨Know Your Tyres

Familiarise yourself with different types of tyres and their uses. Understand the brands and performance features that are popular in the wholesale market. This knowledge will help you impress during the interview and show your genuine interest in the role.

✨Showcase Your People Skills

As a Service Advisor, building relationships is key. Prepare examples of how you've successfully interacted with clients or customers in previous roles. Highlight your communication skills and ability to understand customer needs, as this will resonate well with the interviewers.

✨Research the Company

Take some time to learn about the company’s values, mission, and the specific role of the Sydenham Wholesale Tyre Centre. Being able to discuss how your personal values align with theirs will demonstrate your enthusiasm and commitment to being part of their team.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, training opportunities, or the company's future plans. It shows you're engaged and serious about the position, which can leave a lasting impression.

Wholesale Tyres Service Advisor New Belfast, Northern Ireland, United Kingdom
Charles Hurst Group
Location: Belfast

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