At a Glance
- Tasks: Lead a dynamic Parts Department and deliver top-notch customer service.
- Company: Join one of the UK's top automotive retailers with a supportive culture.
- Benefits: Competitive salary, generous leave, health perks, and career development opportunities.
- Other info: Enjoy a vibrant team atmosphere with plenty of opportunities for growth.
- Why this job: Be part of an exciting industry and drive prestigious cars while making a difference.
- Qualifications: Experience in the motor trade and a passion for customer service are essential.
The predicted salary is between 45000 - 45000 £ per year.
Belfast, Northern Ireland, United Kingdom
About us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Salary: up to £35,000 basic (depending on experience) OTE up to £45,000 per annum
Hours: 43.5 hours per week, Mon to Thur 8:30 to 17:30, Fri 8:30 to 17:00 plus Saturday as required 9:00 to 13:00
Charles Hurst Jaguar Landrover are recruiting for an ambitious and experienced Parts Manager to join our hard-working and friendly team covering their Belfast dealership. As a Parts Manager at our Jaguar Landrover sites, you will be responsible for leading a busy Parts Department, providing excellent customer service and demonstrating a comprehensive technical understanding of the automotive trade.
Responsibilities
- Lead your team to success in a busy fast paced environment
- Ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day
- Achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers
- Answers customers’ questions regarding technical problems, warranties and repairs in a manner that is easily understood and does not use excessive technical jargon
- Actively support company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
- Manage accurate data collection and provide forecasts on departmental performance
Candidate profile
The ideal candidate will have a dedication to flawless customer service and will be passionate about the motor trade industry. Having lots of enthusiasm, drive and motivation is key to consistently achieve fantastic results. Previous experience in a similar position and within the motor trade industry is essential. You will need to hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market. The ideal candidate will have excellent communication skills, both verbal and written and can easily develop and maintain working relationships with colleagues, the client base and manufacturers. We’re looking for someone who demonstrates meticulous attention to detail and accurate record-keeping, is positive & friendly. We’re looking for a Parts Manager who demonstrates integrity, discretion and objectivity with the ability to work well under pressure, handle conflicting demands, and schedule work appropriately.
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Equal Opportunities
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Data protection
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Parts Manager JLR New Belfast, Northern Ireland, United Kingdom employer: Charles Hurst Group
At Charles Hurst Jaguar Landrover in Belfast, we pride ourselves on being a top automotive retailer that values our employees as our greatest asset. We offer a competitive salary, generous benefits, and a supportive work culture that fosters career growth through manufacturer training and development opportunities. Join our friendly team where your contributions are recognised, and success is celebrated at every level.
