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For Companies At a Glance
- Tasks: Be the go-to person for customers, helping them find their perfect vehicle.
- Company: Join one of the UK's top automotive retailers with a focus on people.
- Benefits: Enjoy competitive pay, generous leave, and wellness support.
- Why this job: Make a real difference in people's lives while achieving your sales goals.
- Qualifications: Experience in the automotive industry and a passion for customer service.
- Other info: Great career growth opportunities and a supportive, inclusive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Belfast, Northern Ireland, United Kingdom
About us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Motability Specialist Charles Hurst Belfast
44 hours per week; Monday-Wednesday 9‑5.30pm, Thursday 9‑8pm, Friday 9‑5pm and Sat 9‑3pm on a rota
Up to £50,000 OTE (including £25,000 basic plus commission, uncapped)
Responsibilities
- You will be the key point of contact for our customers
- Communicating via email, phone and in person
- Achieving sales targets in line with KPIs
- Identifying new business opportunities and supporting colleagues within your team
- The ability to listen well, and have the skills to influence and persuade in both positive and negative circumstances
- Dealing with customers with vulnerabilities and helping them pick their new vehicle, you will be patient, professional and a real people person!
Our ideal Motability Specialist will have previous experience within the automotive industry, a passion for growth and development tailoring their approach to the individual customers’ requirements and offer solutions appropriate to their specific circumstances. You’ll keep in regular contact with our Motability customers, managing them even once they have moved on to dealing with our service team, therefore building, and maintaining long term relationships! You will be a super organised and patient individual who takes pride in their work, customer focused as well as target driven… we are looking for a well-rounded individual who has a passion for people!
Core Benefits
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Critical illness cover for peace of mind during life's most challenging moments
- Financial Wellbeing
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Motability Specialist Belfast, Northern Ireland, United Kingdom employer: Charles Hurst Group
Contact Detail:
Charles Hurst Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motability Specialist Belfast, Northern Ireland, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to share your story. Highlight your experience and how it aligns with their needs, especially your people skills and customer focus.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Motability Specialist Belfast, Northern Ireland, United Kingdom
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your love for helping others shine through! We want to see how you connect with customers and make their experience memorable. Share examples of how you've gone the extra mile for someone in the past.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in the automotive industry. We’re looking for someone who understands our customers' needs, so show us how your skills align with the role of a Motability Specialist.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the team. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us while you're at it!
How to prepare for a job interview at Charles Hurst Group
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to customer service, especially for Motability customers. This will help you align your answers with what they’re looking for.
✨Showcase Your People Skills
As a Motability Specialist, you'll be dealing with customers from various backgrounds. Prepare examples of how you've successfully communicated and built relationships in previous roles. Highlight your patience and ability to listen.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially in challenging situations. Think of specific instances where you’ve had to influence or persuade someone, particularly in a sales context.
✨Dress the Part
First impressions matter! Dress smartly and professionally for the interview. It shows that you respect the opportunity and are serious about the role. Plus, it helps you feel more confident!
